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Compare Bright Pattern vs Truly vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Bright Pattern - Call Center Software

Bright Pattern

(95)
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Truly - Call Center Software

Truly

(150)
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Overview
Affiliate Disclosure

Description

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $55 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

8.9/10

User Ratings

4.5

(79)

4.6

(104)
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Software Demo

Demo

View demo

Truly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $55 , Billed Yearly
          Pricing Pans
          • Not Available

          • Growth

            Get Started

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            Get Started

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

            Show more +

          Pricing Pagebright-pattern pricingtruly pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.5

          (based on 79 reviews)

          4.6

          (based on 104 reviews)
          Rating Distribution

          Excellent

          80

          Very Good

          8

          Good

          6

          Poor

          1

          Terible

          0

          Excellent

          114

          Very Good

          26

          Good

          6

          Poor

          4

          Terible

          0

          Expert's Review generated by AI

          Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more

          Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

          Pros and Cons

          • User-friendly program with easy setup and quick issue resolution by the support team.

          • Excellent support during and post-implementation, with a high level of investment and attention to detail.

          • Fantastic call center telephony system with a variety of options for managing customer contacts.

          • Great automation potential in voice and chat scenarios, offering high flexibility and control.

          • Thorough and easy configuration and implementation process with regular follow-ups for maximizing platform usage.

          • Limited integrations and customizations, making it complex for newcomers without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.

          • Some users find the rich features and capabilities of the platform intimidating initially.

          • Reliable metadata flow to CRM, enhancing efficiency.

          • Desktop and mobile app availability for on-the-go usage.

          • Easy dialing feature and user-friendly interface for seamless calls.

          • Strong integration with Salesforce for efficient workflow and tracking.

          • Ability to switch phone numbers easily for different purposes.

          • Intimidating richness of features for new users without adequate support.

          • Limited customization options and marketplace for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Salesforce
          Salesforce

          4.3

          (31400 reviews)
          Zapier
          Zapier
          MySQL
          MySQL

          No Integration information available.

          Customers

          Customers
          Hitachi

          Hitachi

          Canary

          Canary

          melco

          melco

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          Media and Screenshots

          Screenshots
          Agent Desktop

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          No videos available.

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          XCALLY - Call Center Software
          XCALLY
          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          Calabrio One - Call Center Software
          Calabrio One

          4.2

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Truly offers Free Trial, but Bright Pattern does not.

          Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

          Truly is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Truly begins at $55/User/Month when Billed Yearly, while pricing details for Bright Pattern are unavailable.

          Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly and Whelp.

          Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, My Hotline and Tracking Sales Calls.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA