Compare Bright Pattern vs XCALLY vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Bright Pattern (95) Get Quote Get Quote	XCALLY Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More	Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.2/10	8.7/10
User Ratings	4.5 (79)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 79 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0	No Reviews No reviews available for the product
Expert's Review generated by AI	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more	No Expert ai Review available for the product
Pros and Cons	User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Thorough and easy configuration and implementation process with regular follow-ups for maximizing platform usage. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities. Some users find the rich features and capabilities of the platform intimidating initially.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Zapier MySQL	Zoho CRM 4.1 (8849 reviews) Freshsales 4.6 (1395 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Hitachi Canary melco	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	5 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Nextiva 4.4 FIVE CRM XCALLY	Nextiva 4.4 Novanet Cloud Contact Center Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Bright Pattern nor XCALLY offers a free trial.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

XCALLY is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Bright Pattern and XCALLY are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly and Whelp.

Some top alternatives to XCALLY includes Nextiva, Novanet Cloud Contact Center, Calabrio One, uContact, HoduCC, Call Center Studio, TelebuHub and Whelp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Bright Pattern vs XCALLY vs Nextiva

Bright Pattern

XCALLY

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure