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Compare Kapture CRM vs monday.com

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Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Monday.com is a cloud-based platform to run your business from project team to profit center. It focuses on transforming how people work within teams, empowering dispersed workplaces and ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.0/10

9.7/10

User Ratings

4.4

(24)
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Software Demo

Demo

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Features

Total Features

34 Features

30 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $8 , Billed Yearly
          Pricing Pans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans
          • Individual

            • Up to 3 boards

            • Unlimited docs

            • 200+ templates

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          • Basic

            $12

            /user/month

            • Includes features of Individual plan, plus

            • Unlimited free viewers

            • Unlimited items

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          • Standard

            • Includes features of Basic plan, plus

            • Timeline & Gantt views

            • Calendar view

            Show more +

          • Browse all pricing plans
          Pricing Pagekapture-crm pricingmonday-com pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          1222

          Very Good

          210

          Good

          38

          Poor

          21

          Terible

          26

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Monday.com has consistently proven itself as a versatile and powerful tool for project management and collaboration. Its intuitive interface and extensive customization options make it an ideal ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          • Streamlines workflows with customizable and user-friendly interfaces, enabling effortless task and project management.

          • Automation of repetitive tasks enhances productivity, minimizes errors, and saves time.

          • Exceptional customer support provides quick, detailed, and helpful responses, ensuring a seamless user experience.

          • Comprehensive collaboration features keep teams synchronized, reducing miscommunication and consolidating updates, files, and tasks in one platform.

          • Highly flexible and scalable, supporting diverse use cases ranging from CRM, project management, and sales tracking to personal task management.

          • The vast range of features can be overwhelming, particularly for newcomers or when starting from scratch.

          • Limited native integrations for certain tools like Google Drive, requiring workarounds or third-party apps.

          • Pricing may be high for small businesses or teams just starting out, especially for advanced features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Walmart

          Walmart

          Uber

          Uber

          Adobe

          Adobe

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          Columns

          17 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

          Alternatives

          Add to Compare

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and monday.com offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          monday.com is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for monday.com Starts at $8/Month when Billed Yearly.

          Some top alternatives to Kapture CRM includes monday.com, Pipedrive, HubSpot CRM, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Zendesk Sell, Thryv, Netsuite CRM, SalesCRM, FIVE CRM and Snapforce CRM.

          Some top alternatives to monday.com includes Basecamp, Trello, Wrike, Smartsheet, ProofHub, Zoho Projects, Asana, Teamwork, ProjectManager.com, Microsoft Project and Taskworld.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].