Compare Oyster vs Built for Teams vs Rippling

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• Clear and consistent communication during the hiring and onboarding process, making it stress-free and straightforward.

• User-friendly and intuitive platform that is easy to navigate, even for those unfamiliar with similar systems.

• Responsive and helpful customer support team, often praised for quick replies and professionalism.

• Efficient and well-organized procedures, ensuring smooth onboarding and hiring experiences.

• Personalized support, with staff members often cited for their attentiveness and willingness to clarify processes.

• Occasional delays in handling processes, with specific mentions of tax-related or off-cycle payment issues.

• Discrepancies in promised benefits or services when third-party partners are involved, causing confusion.

• Inefficient communication in certain cases, leading to users having to follow up repeatedly.

• Excellent customer service with prompt, solution-focused responses, making complex implementations seamless and effective.

• Intuitive and user-friendly interface, praised for its ease of use by both new hires and experienced users.

• Simplifies organizational visibility with features like clear reporting structures, shareable org charts, and a comprehensive master calendar.

• Saves time by automating manual tasks such as syncing with HR systems and visualizing organizational changes.

• Flexible and customizable, accommodating organizational needs like PTO (Paid Time Off) tracking and policy creation.

• Lack of seamless integration with certain HR and payroll systems creates manual effort, such as time-off sync issues.

• Navigation can be cumbersome, with multiple clicks required to access different screens or make updates.

• Limited customization options for certain features, such as reporting or separating PTO types (e.g., WFH vs. personal leave).