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• Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.

• Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.

• The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.

• Demonstrations and onboarding processes are informative and tailored, giving users confidence in adopting the product.

• Support representatives go the extra mile, offering personalized assistance and follow-ups to ensure task completion and customer satisfaction.

• Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.

• Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.

• The system's complexity can overwhelm new users or those trying to implement changes without sufficient guidance.