Agile CRM Reviews in June 2025: User Ratings, Pros & Cons

Drake was great and took care of my…

Drake was great and took care of my issues quickly. Thanks Glenn

Patience is the key when giving support…

Patience is the key when giving support over the phone. Drake showed plenty of patience when he helped me. Typically by the time I get to the support line I am frustrated and out of what little patience I have to begin with. He was great, got me calmed down, never lost his cool when I didn't understand or did the wrong thing as we shared my screen. Really a super positive experience.

Good support

Date of experience: February 07, 2024

New user questions

New user and just needed some questions about upgrading. Drake answered all my questions.

Drake was very polite and perfect in…

Drake was very polite and perfect in his assistance in answering my question.

Great Customer service by David.

Date of experience: February 01, 2024

Campaign emails not being delivered to recipient

Henry was very helpful and was able to quickly identify the cause of the campaign email not sending issue I was having. He had consulted with some of his system software colleagues who had determined they needed to make some changes to DKIM at their end. Henry was prompt in his replies and reached out to me when the issue was resolved. Took less than 24 hours and very happy with result. Method of support was via email.

Drake was fast!

Date of experience: January 30, 2024

Great Help

Great and friendly home, and was very professional, and very easy to understand

The person that helped me was very…Kind

The person that helped me was very helpful and gave me the info I was needing to know.