APS Payroll Reviews in June 2025: User Ratings, Pros & Cons

Accountant

What do you like best? The weekly meeting. Good follow-up on questions. What do you dislike? Nothing, so far We are not doing payroll with it yet. Recommendations to others considering the product: Give them a chance. They are very thorough. What problems are you solving with the product? What benefits have you realized? Adherence to a pay schedule. We're not really far enough along to know what benefits we'll realize.

Amazing Customer Service and Support

What do you like best? Ease of use, admin interface, straight forward clear platform. Customer support and overall response time which has continued to be very timely in post Covid remote work environment. Mobile app simple and easy to explain and train employees on. Custom report writer allows me to create reports that I really need not what is provided out of box which is a very large reporting base. What do you dislike? No ability to create a system generated Org Chart nor the ...

APS Review

What do you like best? I have enjoyed the connectivity of APS directly to Sage Intacct. This makes my life so much easier. I also like how everything is managed by the employee directly. This allows for our HR team to focus on more pressing items versus admin tasks. What do you dislike? I think the custom reporting could be easier/better to obtain the information for certain needs. What problems are you solving with the product? What benefits have you realized? We have ...

Very easy and user friendly. Support is quick to respond and provide resolutions.

What do you like best? Ease of use. Perfect for the HR team of 1. What do you dislike? Event tracking. It would be more beneficial if the system would automatically track changes. What problems are you solving with the product? What benefits have you realized? Saving time. We are a small organization so this has streamlined our processes significantly.

Great Customer Service!

What do you like best? The analytics and ease of doing payroll. My favorite part is the customer service. What do you dislike? That APS payroll Direct Deposit section doesn't have a name for us to put down the bank name, so we can verify it with every employee. Recommendations to others considering the product: The only issue I have with APS payroll is the ATS system needs an update and direct deposit for having the bank name needs to be added. What problems are you ...

Complete Package

What do you like best? The system provides a complete package of everything we could possibly need in HR plus more. What do you dislike? Some issues retrieving GL reports. Also our project manager stopped answering our emails and phone calls right after switching us over to our support team. That left us with a lot of unfixed issues in the air. Recommendations to others considering the product: If you want a one stop shop for all your HR needs, APS does the trick. What ...

Easy to use and great customer service

What do you like best? The customer service is awesome and they consistently respond to inquiries timely. In addition, there are several on-line tutorials. I like that it's cloud based. What do you dislike? The only thing that I don't like is having three fields to populate when I log in. User name and PW are fine, but also have to enter Company Code. What problems are you solving with the product? What benefits have you realized? APS handles our payroll direct deposits and ...

Long time customer. Never looked anywhere else

What do you like best? I pay only $25.50 per month for a one employee company. APS is very easy to use and they've handled everything perfectly for me for over 10 years. What do you dislike? I've not had any major problems. It's been easy to use and very cost-effective! Recommendations to others considering the product: Priced competitively and easy to use. What problems are you solving with the product? What benefits have you realized? I am a one man corporation. I ...

Going Live Experience

What do you like best? Managers are very happy with the simplified interface that they get to work with vs having to deal with an administrator type back end with limited permissions. What do you dislike? Don't have direct access to SQL-Server tables for tying into Microsoft PowerBI. Recommendations to others considering the product: Seems to be very cost effective per employee. What problems are you solving with the product? What benefits have you realized? ...

APS Payroll Solution

What do you like best? I like all the list views and filtering functionality. This makes organizing easier to manage. What do you dislike? The user interface. The fonts are incredibly small and the colors drab. The splash home page could be organized better with the most popular functionality aspects instead of needing to sift through each dropdown at the top of the page. What problems are you solving with the product? What benefits have you realized? I'm able to onboard ...