BrightHR Reviews in June 2025: User Ratings, Pros & Cons

After having issues with an employee we…

After having issues with an employee we used bright hr and we’re assigned Sue Hargreaves to look after the case. Sue was brilliant throughout the whole case and was very helpful during a challenging period for our business. From start to finish Sue made it really easy for us and was prompt in all replies. Would definitely recommend using bright hr and especially Sue!

James was very patient and well trained…

James was very patient and well trained he knows his stuff and instructed me clearly thank you for resolving things so swiftly.

Polite helpful staff

Polite helpful staff member (Jordan), who resolved the issue I had.

Ben Spencer

Ben, was so helpful with a query about staff holidays and how the app integrates with employees working patterns. Thank you Ben.

Jordan was helpful and cheerful

Jordan was helpful and cheerful. A pleasure to speak to.

Natasha Okparavero Was very helpful…

Natasha Okparavero Was very helpful and considerate and explained everything at length. There is a lot to take on board but feel much more confident with the help of Natasha. Thank you 😊

Great quick resolve of query

Great quick resolve of query - time taken to fully understand and explain.

Great Service

I have just had my initial on-boarding meeting with Faiza & she was very helpful. Faiza was very knowledgeable & gave us a great insight into how we can use Bright HR to our full advantage.

Jordan has the patience of a saint

Jordan has the patience of a saint with all of the questions I asked! He was extremely calm, considerate, very knowledgeable and confident in his answers. Thank you very much Jordan.

Initial set up up. Excellent

Rachel was very helpful in guiding us through our initial setup. So far so good with everything we will be using on the system. Very prompt response with a phone call for HR advice also. Thank you