BrightHR Reviews in June 2025: User Ratings, Pros & Cons

Natasha was great explaining the bright…

Natasha was great explaining the bright HR software to us. She went through each step and asked if we had any questions at each stage. The call was tailormade to our needs. Thank you for your help today Natasha.

The fact that I got 1 email and solved…

The fact that I got 1 email and solved the problem.

Great service

Ben dealt with my query quickly and efficiently. Thanks again.

Jordan helped me to resolve a problem…

Jordan helped me to resolve a problem today in the space of a couple of hours - an issue that nobody else had been able to overcome in 3 months. Fabulous service. Many thanks.

The lady I dealt with was so helpful as…

The lady I dealt with was so helpful as I was having an ongoing problem with an app she was so patient and went through everything till she solved the issue I can't thank her enough and wish all help Desk people were as good as her Thank you so much Stella for all your patience

My queries were given the needed…

My queries were given the needed attention and were responded to within the hour. Natasha Okparavero who supported me ensured that when she was not available and on another call supporting other clients, one of her colleagues contacted me to resolve my issues. This is going the extra mile to look after your clients. Thank you for your time and patience in resolving all the issues that I had. Natasha has indeed exceeded my expectations

Junior at Bright HR is remarkably

Junior at Bright HR is remarkably. I am beyond expression from the point I spoke to this gentleman who has passion and sense of humour , was very patience to hear my complaints and instantly assured me when I have lost all hope to the service. Junior and his manager went extra miles and resolve our disputes . I am very grateful for all the support l received from Junior and his manger. One of female director, passionate and offer us a 50’peecent discount in the first 6 months and thank you ...

Great support from Natasha

Great support from Natasha, who was witty and engaging. Lots of learning and a few admin errors highlighted later we got to the information explanation which was simple, helpful and informative.

Really helpful and answered all our…

Really helpful and answered all our queries, the system looks really easy to use and will stream line our H&S.

Natasha O was great

Natasha O was great - very informative and knowledgeable