BrightHR Reviews in June 2025: User Ratings, Pros & Cons

Great session with Gianluca yesterday!

Date of experience: June 26, 2024

Customer service exceptional

Customer service exceptional, Mr James Phillips would be an assett/credit to any buisness.

Excellent service today from Darren…

Excellent service today from Darren Sharpe with a query regarding adding a new employee. He listened to all of my questions and answered them all with no problems. Thank you very much

Ayesha

As a small business, we do not have a dedicated internal HR team. I had a stressful morning and called Bright HR to ask for advice on an issue. Ayesha dealt with this quickly and professionally and helped me throughout the process making me feel much better about the situation. So glad we have Bright HR!

Great service from Ayesha from Bright…

Great service from Ayesha from Bright Hr. Amazing work.

Issues with mandatory leave

I spoke with Azan this morning regarding an issue with mandatory holiday deduction. He was very helpful and supportive and talked me through how to rectify the issue. It did take a couple of tries but we got there in the end. His instruction was clear and very understandable ( especially for someone who is not tech savvy) Thank you

Natasha Okparavero was very thorough…

Natasha Okparavero was very thorough and helpful on a recent induction call.

Positive experience

I found Daniel lovely to deal with. He listened to what issues I was having and was very helpful in explaining what could be done to improve our customer experience. I also got a follow up email from his colleague.

Natasha Okparavero was very thorough…

Natasha Okparavero was very thorough and helpful on a recent induction call.

Positive experience

I found Daniel lovely to deal with. He listened to what issues I was having and was very helpful in explaining what could be done to improve our customer experience. I also got a follow up email from his colleague.