BrightHR Reviews in June 2025: User Ratings, Pros & Cons

My husband signed up with a package 6…

My husband signed up with a package 6 months ago to help manage staff at the store but he never got much use out of the blip. Today he spoke to Harry who helped him set up blip so that all the staff can clock in when they get to work.

Junior was very good at listening and…

Junior was very good at listening and letting you have your say and the assuring you that the matter will be looked at. He then responded very quickly confirming the investigation had started. 2 days later I had an outcome, it was a pleasure dealing with him.

Jamie from BrightHr was excellent in…

Jamie from BrightHr was excellent in providing support. He was very helpful, patient and took his time in explaining the portal. Constantly checked in with me to ensure I understood.

Great first impression!

I had my first experience using Bright HR today regarding advice on a few separate matters. Both departments were helpful and provided great assistance to me, the novice! I must however highlight the technical department representative, Darren Sharpe. Darren was concise, patient, and went beyond my requests to point out extra options, such as employee benefits, something I would not have known about. A very productive phone call by all accounts.

Bradley was really helpful and gave…

Bradley was really helpful and gave very clear and concise instruction and it was a super quick fix

Great people to have on your team

As someone not well versed in HR matters working with Julie at BrightHR was a huge comfort. The process to get started was easy, the charges very reasonable and whenever I needed advice or a question answered, Julie was always there. Excellent service all round.

Had half hour training with Natasha…

Had half hour training with Natasha today as I had not used Bright HR previously. She covered every aspect of topics I needed and was very friendly also informing that there is support if I need it. Many thanks, Great Help :)

10/10 experience with Jason Lilley at Bright HR

I have had the pleasure of having Jason Lilley from Bright HR, and I must say that he has been an absolute game-changer for our company. From the moment he started working with us, he has been incredibly helpful and supportive. His expertise in HR is vast and impressive, and he has a way of breaking down complex issues into actionable steps that are easy to understand. He is always available to answer questions, provide guidance, and offer sage advice. His communication style is clear, ...

Excellent customer service

Farshad gave excellent customer service to ensure our team have continuity of access and service. I received a prompt response to my query.

Jamie Hilton guide to BrightSafe.

Jamie explained how to use the Brightsafe website clearly and answered all my questions about the site and it's other uses ready for when myself and my employees van utilise. Great service, thank you.