BrightHR Reviews in June 2025: User Ratings, Pros & Cons

Excellent Service

Excellent Service, we have been using the service for 2 weeks already and the support has been amazing. The staff are very profesional and friendly. We had our onboarding call a few days ago with Connor and the explanation was amazin, he was very patient with all our queries and took the time to explain everything in detail. The Software itselft is great, something that once you start using it, you dont want to work without it anymore. great peace of saftware. excellent to manage the ...

Bradley Green was really nice and…

Bradley Green was really nice and reassuring to me. He helped me send the links I needed to a few of the staff and referred me to the correct page so I can get the needed help and support. I've now signed up for 2 seminars so I am grateful!

John is really helpful!

Date of experience: June 21, 2024

Fantastic service

We are new to BrightHR and the whole process has been fantastic. The Software is simple to use and great for recording holidays etc. Julie has been a huge support with a recent issue and we cannot thank her enough for explaining things clearly and guiding us through the process.

Farshad was very helpful and helped me…

Farshad was very helpful and helped me resolve the issue

Great communication and support receive…

Great communication and support receive from Jason. He has been super helpful and friendly throughout an investigation process.

Quick professional and pleasant

I had a really good session with Natasha Okparavero who assisted me with going around the BrightHR platform. The session was very pleasant and informative and Natasha provided me with all the data I needed.

Excellent Customer Service Experience

Connor provided outstanding customer service. He led our onboarding meeting with exceptional clarity and patience. BrightHR demonstrates a strong commitment to customer service and is always very helpful when we seek advice. I definitely recommend their services.

Annual Leave Query

I spoke to Bradley, who from the start was extremely helpful, talking me through everything. Following his guidance I got the issue resolved super quick and will remember his instructions for future use.

Working With Jordon On Bright HR

I recently had the pleasure of working with Jordan regarding my Bright HR questions, and I couldn't be more impressed with the support and professionalism I received. Jordan was incredibly knowledgeable, addressing all my concerns with clarity and expertise. His prompt responses and thorough explanations made navigating Bright HR's features much easier. I highly recommend Jordan for anyone needing assistance with Bright HR. Quality Service!