BrightHR Reviews in June 2025: User Ratings, Pros & Cons

Great customer support!

Always find Bright HR Support to be helpful and very quick with their response. Thank you Bradley Green for your quick reply to my question today, much appreciated.

Had another great teams call with…

Had another great teams call with Natasha Okparavero today. Again they made the online learning experience a joy and helped me in understanding so much more about what I can do for my business within the Bright Hr portal. Truly 10 out of 10 service.

Really informative and friendly

A really informative and friendly on-boarding session for Bright Safe with Jamie today. I have already completed some of the setup admin tasks.

Helpful and knowledgeable staff

Zoe was very helpful and knowledgeable. She understood our needs and showed us the features we required, answered all questions and made it easy to understand.

James is the man!

James, the guy that helped me was very knowledgeable, very patient and very friendly

As a stand-alone HR professional

As a stand-alone HR professional, I always appreciate the opportunity to discuss my approaches to complex people matters with the Bright HR team. Rahwiya Malik was fantastic with her advice today - confident and clear with her advice regarding her knowledge of capability and discrimination. Being able to advise with confidence and clarity gave me reassurance, and I wouldn't hesitate using her again.

Tomas Zhao Do Amaral was very…

Tomas Zhao Do Amaral was very helpful in setting up my employee summary on the Bright HR software to help track working hours and holiday. He was friendly and answered all of the questions I asked.

Good experience

My questions were answered very clearly and the operative was very easy to deal with and very helpful.

Thanks Joy

We had an issue with a manager's permissions, Joy was really helpful and very patient.

Great service!

Jason was so polite and helpful and went over and above to help. Great customer service, thank you.