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9.1

Spot Score

CircleLoop - Call Center Software

CircleLoop Reviews in June 2025: User Ratings, Pros & Cons

Effortless communication, optimized customer experience.

4.3

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Starts from $6.45/User/Month

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CircleLoop Reviews & Ratings

4.3

Very Good

Based on 96 ratings & 171 reviews

Rating Distribution

Excellent

(125)

Very Good

(8)

Good

(6)

Poor

(12)

Terible

(20)

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Showing 161-170 out of 171

KW

Katie Woodhams

08/28/19

5 out of 5

Happy Customer

Affordable, easy to use and helpful team to answer any queries.

CI

Consultant in Computer Software

08/28/19

5 out of 5

"Brilliantly efficient VOIP"

What do you like best? Just super easy to use on both desktop and mobile. Really slick UI and integrates very well with other business tools and CRMs. What do you dislike? Honestly, struggling to think of any! Sometimes when my iPhone has been on the lock screen, it takes a moment to reconnect to a network? That’s really it! What problems are you solving with the product? What benefits have you realized? Full integration with Pipedrive and ability to automate logging of call times, ...

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MB

Martin Blain

08/27/19

5 out of 5

Brilliant.

Brilliant.Circleloop integrates with our Capsule CRM, the call quality is good, customer service is excellent, the user interface is great, the settings control panel is easy to use, I can't praise them enough

PC

Peter Calvert

08/11/19

5 out of 5

Excellent Company & Support

We've been working with CircleLoop over the last few months to test their softphone solution as well as configure various of our handsets to work with their product. We've now moved over our ~50 strong team to become entirely dependent on CircleLoop. Throughout the last few months, CircleLoop have continued to go the extra mile in terms of providing support for configuring handsets, providing advice with Quality of Service and much more. Their support team are insightful and always on hand ...

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DR

Darren Ratcliffe

08/08/19

5 out of 5

Great system that is easy to set up

Great system that is easy to set up - happy customer!

RA

Rich Aston

08/07/19

5 out of 5

Great price

Great price, good service. Love the Snom handset support and the HubSpot integration.

S

Sam

08/07/19

5 out of 5

Brilliant simple and affordable…

Brilliant simple and affordable software. Brilliant Customer Support. Perfect for small businesses like ours.

CD

Cherry Drudge-Coates

08/07/19

5 out of 5

I am thrilled!

I am thrilled! I only need the phone in the mornings currently so the out of office hours are very handy. I love CircleLoop, it does everything I want and more and it will grow with me as my business grows. I love that i can have a different voicemail in the afternoon to the one that plays in the morning if I happen to already be on the phone. I love that it emails me the transcript of any voicemails left and a link so I can play it. I will be adding a new phone at some point when I employ ...

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KK

kevin k

06/03/19

4.5 out of 5

"one of the best voip systems we've used"

What do you like best about CircleLoop? Easy desktop installation, no hardware required What do you dislike about CircleLoop? The software is a bit flakey but the good outways the bad and the support is outstanding Recommendations to others considering CircleLoop: Just restart every couple of hours, What problems is CircleLoop solving and how is that benefiting you? A few crashes but nothing major

UI

User in Construction

01/22/19

2.5 out of 5

"Awesome."

What do you like best? I love that I can share a number other than my personal and have them think it is my personal. What do you dislike? Conference calls are a pain and could use improvement. We had to stop using it for this reason. What problems are you solving with the product? What benefits have you realized? It saved us a ton of money to not have to buy company phones and empowers could just install an app.