cleverbridge Reviews in June 2025: User Ratings, Pros & Cons

Company was purchased and email address disabled

Our company was purchased and our email addresses were disabled and new ones were issued. The subscription was no longer needed but we could not cancel using Cleverbridges very simple process. I emailed Customer Support with the issue giving them my old email address and a new one to send the reference numbers to as well as the amount. I receive an email the next day thanking me and it was all taken care of. Best Customer Service experience I have had in years.

Very prompt response

Very prompt response, and I got the information I needed.

The Customer Support from Johnlee G

The Customer Support from Johnlee G. who is very patient to assist with what we need and get everything taken care of.

Quick and top service

Joseph helped me very quickly, and the problem was solved while I was sleeping. Fast email response times.

Excellent Customer Service

Prompt responses to our queries.

I had an issue with billing and made…

I had an issue with billing and made contact with Norton. Joseph C received my email and very promptly rectified it. I could not have asked for more!

Great constum service

Hello! I'd like to share my pleasant experience with Cleverbridge. They supported me very kindly, and the solution was provided quickly. The communication was very straightforward, and they assisted me throughout the entire process. Thanks to the excellent customer service team, I solved a significant problem! Thanks Susanna F. for your excelente service.

Top-notch customer service

Romel was great. He answered promptly and provided excellent and courteous service.

Cleverbridge Customer Service Review

I mistakenly ordered and paid for a wrong subscription. I immediately contacted Cleverbridge Customer Service by filling out the suggested forms, which was quite easy. Within minutes, I was sent an email explaining someone would contact me within 24 hours. Approximately 6 hours later, Joshua O. sent an email stating the refund was already processed and that I should allow 5-7 days for the credit to be posted back to my account. To me, this is indicative of great customer service!

Wonderful Support with a Registered Product

I bought WordPerfect Office Suite 2 years ago and registered it. This week I bought a new laptop and tried to use the download links. They had expired so I contacted Cleverbridge support. They responded in less than 24 hours, told me they had renewed the download links for a limited time, and gave me instructions on where to get more help if I needed it. When I followed their instructions everything worked perfectly the first time.!