cleverbridge Reviews in June 2025: User Ratings, Pros & Cons

I saw an unknown charge from 6 months…

I saw an unknown charge from 6 months back on a credit card and followed up. My mistake, something bought but then forgotten. Cleverbridge provided all the documentation I needed promptly and with no difficulty.

Refund request

They responded to my request very quickly

Cleverbridge is an Triple A company…

Cleverbridge is an Triple A company with A+ Customer service. I have had a problem 2 times, with the program, albeit my not understanding that with renewal of subscription comes a new key. I did not know this. Both times customer support got right on it and got me my key. This second time, they let me know. This was so extremely helpful. Thank you Cleverbridge family.

Successful refund request thanks to Cleverbridge Customer service

I mistakenly purchased the wrong version of Hitmanpro, the standard rather than the .Alert. I followed up with Cleverbridge and explained my mistake. Cleverbridge contacted SurfRight B.V. requesting a refund, and the request was successful. The whole issue was resolved in less than 24 hours. Given the error was on my part, and the money involved was less than €25, the money / refund was not a huge issue. The customer service staff at Cleverbridge were extremely helpful, polite and very ...

Polite prompt customer service

Very refreshing to deal with a company who dealt with my issue quickly and without fuss I would definitely do business with Cleverbridge in the future if the need arose

Great support offered

Although a new subscription period started, I found understanding in reimbursing the money. I didn't want to continue due to the fact that my son has difficulties with the English language, being dislexic, which stopped him from using the program. Thank you for your understanding!

I sent an email in desperate need of…

I sent an email in desperate need of help and the next morning I had the correct help waiting in my inbox

quick response and always kind

Date of experience: December 18, 2023

Assistance was Quick, Instuctions Easy to Follow

Assistance was rendered in less than a day, and the instructions were very detailed, I was not lost in the process. I was able to save from buying costly software. Thank you very much for your assistance. More power and profits to your company.

Lifesaver!!

My computer crashed and I replaced it. The tech kindly hooked me up with downloads and keys I needed to install programs.