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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Alternatives and Competitors

Efficiently elevate call center performance.

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Main Features

  • Live Chat
  • Call Monitoring
  • Auto Call Recording
  • Queue Management (Calls)

Pricing

  • Starts from $25/User/Month when Billed Yearly

  • Free Trial available

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List of the Top CloudTalk alternatives as of June 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.1

Spot Score

CallTools - Call Center Software

CallTools

Streamline your call center operations with ease.

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Product Description

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

CallTools offers custom pricing plan

8.4

Spot Score

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

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3.8

(1)

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Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 6 more

Unique Features

No unique features

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

8.9

Spot Score

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

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Product Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $55/User/Month when Billed Yearly

8.4

Spot Score

VoxDesk - Call Center Software

VoxDesk

Streamline your calls, elevate your business.

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Product Description

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 5 more

Unique Features

No unique features

Pricing

Starts from $9.99/Month when Billed Yearly, also offers free forever plan

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Researched by Rajat Gupta