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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

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Showing 11-20 out of 1297

AU

Anonymous User

05/31/24

4.5 out of 5

"Is working ok, no perfect"

What do you like best about CloudTalk? It is really easy to use and accessible. What do you dislike about CloudTalk?

AU

Anonymous User

05/31/24

3.5 out of 5

"Solid product"

What do you like best about CloudTalk? Easy to use of mobile or PC Mobile numbers internationally

AU

Anonymous User

05/31/24

3.5 out of 5

"Solid product"

What do you like best about CloudTalk? Easy to use of mobile or PC Mobile numbers internationally

AU

Anonymous User

05/31/24

4 out of 5

"CloudTalk made my life easier!"

What do you like best about CloudTalk? I'm from the Philippines and working as a project manager for an Australia-based business. I love how we can integrate CloudTalk with our CRM tool and it helps me easily communicate with clients with automatic syncing of contact details. I researched for other communication companies too but only CloudTalk meets my needs. There's no minimum number of user requirement, can be integrated with CRM tool, has a mobile app, and CSRs are easy to work with.

JM

Juan M

05/31/24

4.5 out of 5

"cuenta con herramientas muy buenas y adaptadas para brindar nuestro soporte necesario en la empresa"

What do you like best about CloudTalk? El uso del Dashboard es excelente para revisar la conexion y estado de llamadas. La primera respuesta desde soporte es muy rapida. Recomendamos ofrecer capacitaciones

SH

Sarah H

05/31/24

4.5 out of 5

"Ease of use for calls and texting"

What do you like best about CloudTalk? That it integrates with gorgias...as we currently have 3 separate businesses and are growing, it's great to be able to create tickets for calls and texts to keep track of everything.

ZG

Zilia G

05/31/24

4.5 out of 5

"Una muy buena herramienta de llamadas y registros para usar en la empresa con los clientes"

What do you like best about CloudTalk? Es una herramienta muy fácil de usar e intuitiva. Con historial de llamadas, permite registrar las llamadas y tiene integraciones muy buenas.

AU

Anonymous User

05/31/24

5 out of 5

"good communication! nice experience fast support!"

What do you like best about CloudTalk? support help very fast and answer to all What do you dislike about CloudTalk?

DR

DIEGO R

05/31/24

5 out of 5

"Great experience"

What do you like best about CloudTalk? Las estadisticas de las llamadas, la facilidad de poder utilizar el API para los registros de llamadas. Poder escuchar las grabaciones

EV

Esmeralda V

05/31/24

5 out of 5

"I love how my work has been much easier since I use CloudTalk!"

What do you like best about CloudTalk? Super easy to use, a very friendly app and useful. What do you dislike about CloudTalk?