Contactually Reviews in June 2025: User Ratings, Pros & Cons

DISCONTINUED

I used to love this program

I used to love this program! Then, they started offered some other features for additional money (cool!). But if you didn't use the credits you purchased quickly (forcing you to buy more credits) they "expired." Right? Are we talking about a CRM or avocados? How would they expire? And OK, fine, let them expire I guess and refund the money back to the user, right? Wrong. Contactually is an F- from a customer service point of view as well. I'll be canceling my account out of principal and ...

My Review

What do you like best? The service they provide is very good and i was able to use this service times without number. I will still use the service again, the quality of the customer representative also provided was top notch. I really like this service. Also very easy to use and get organized. Love the buckets to separate and the tags to put into categorizes. The templates on here are easy to read and send to clients to keep in touch. I was able to use rootgatehacks^tutanota^com for a ...

Disappointing. Promising but disappointing.

What do you like best? I loved the idea and vision. And I REALLY like parts of the platform. But this last issue was the final straw. I can say they are nice people, when you hear back ( emails took a couple of days to reply but I wasnt looking to make friends What do you dislike? When you can live chat with the company (biz hours only they are very professional and polite. But whenever you want to work outside business hours, and who doesn’t, live chat isn’t available. They should ...

OK experience

What do you like best? It did basic functionality of what we needed. Easy to use. Enterprise level. What do you dislike? It was not necessarily real estate specific so some items needed/wished for were not there. What problems are you solving with the product? What benefits have you realized? Used for company CRM for all agents

I wish I knew about this software years ago!

PROS & CONS What are the best aspects of this product? Its magnificent integration with social media imports my entire contact information, and combines it in a practical list of contacts. While this may sound too simple to some of you, it is in fact a complex process not many CRMs can complete efficiently. What if I told you that Contactually will even update your database at the same time a contact is updating it on his social media profile? My favorite part is LinkedIn integration, ...

Long time user, but I've fallen out of love

What do you like best? I like that it keeps all my contacts together. It is helpful at being the main source for my contacts. It does a decent job of syncing them to google. What do you dislike? The cost is high. It doesnt work as well as I would like with social media and it focuses way too much on email. So yesterday. A better CRM will use Facebook messenger and other social medias as a way to contact people. It also does not really encourage you to use snail mail. Recommendations ...

Building is far more efficient with Contactually, and so are relationships

PROS & CONS What are the best aspects of this product? You might be a passionate follower of technology trends and developments, doing everything to stand above your competitors, but there is one factor that cannot be influenced anyhow-people! The human factor in business is the strongest one, and you have to take care of what people want, expect, or fear, and try to respond to it the best way you can. That's why I respect Contactually so much: it puts focus on people once again! As a ...

Easy to use and good customer service

What do you like best? It’s easy to use, I love that it links your emails and can tell when you last talked to a contact What do you dislike? It wasn’t possible to unlink my personal email What problems are you solving with the product? What benefits have you realized? It helped me stay in more frequent contact with leads

Keeps me in control of my business

PROS & CONS What are the best aspects of this product? I have an extensive database, which is why I find Contactually so useful. I have so many contacts, and I still manage to focus on each and every one, and that helps me grow my business and ensure additional resources to keep it going. Just to be clear-there are 6500 contacts, and while that's an asset for most business, it was a problem for me. If there wasn't for Contractually, I would have burned in my own fire. What aspects are ...

I had no idea how to manage follow ups, but Contactually did it for me

PROS & CONS What are the best aspects of this product? My favorite part is the follow up time frame, and the buckets in general. Integration is amazing, especially because there is a Gmail plugin I'm using to put everybody in the bucket, and to email them constantly to make sure we're on the same page. The tool has a free trial, and the payment plans are affordable, to say so. Overall, I'm very satisfied. What aspects are problematic or could work better? The bucket allows me to see ...