Copper (ProsperWorks CRM) Reviews in June 2025: User Ratings, Pros & Cons

Love their product!

What do you like best? Super helpful for streamlining your CRM processes and for helping team members to know it as well. Definitely my #1 CRM. What do you dislike? Only thing I would like to see is more customizations for companies Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? I am trying to make our sales process easier and keeping up with those in our sales process easier. ...

Excellent CRM for small businesses based on Google Apps

What do you like best? Copper has amazing integration with Google apps like Gmail. It is very reasonably priced for a team that is just starting out and is looking to grow. It has a lot of really good functionality for the money. What do you dislike? It is missing some advanced tools like automatically emailing opportunities on a cadence. Due to the fact that it is a smaller and newer CRM it does not have as many integrations as other CRMs. Recommendations to others considering ...

With Great data analytics Copper is the best platform for Sales and BD

What do you like best? Analytics plays important role in sales to plan every day, every week and every month to achieve the yearly targets and copper provides fantastic reports and analytics. The filter option is very good in copper and these is the most challenging part in other crm's. The copper alerts and remainders are so good there will be no way that we miss a important call or lead to followup. Creating a task is a useful option Tagging is beautiful option in copper ...

Well integrated and easy to use CRM tailored for users of Google's G-Suite Apps

What do you like best? Copper's Gmail side panel gives easy access to customer information while reading emails. What do you dislike? From time to time data will not load, or something will behave strangely or be unresponsive, but like all cloud deployments, it's a work in progress and Copper is quick to update and resolve issues. Recommendations to others considering the product: If you use Google's G Suite of applications and live in Gmail as your email platform, Copper ...

Flexible and Customizable

What do you like best? The G-suite integration is so seamless you start to wonder if Google actually owns Copper. It works without any tinkering of setup and, quite honestly, we wouldn't know what to do if we didn't have it. The Robust API's allow us to integrate all our other platforms and forms and use Copper as the true 'Sales Brain' a CRM is meant to be. Automated e-mail syncing with G-mail also means our salespeople do way less data entry without any additional add-ons and ...

Copper has everything a SMB needs (and nothing more)

What do you like best? Copper provides all the right features and functionality to grow my small business. The web, mobile, and Gmail extension interfaces are easy to use and built for productivity. What do you dislike? We've run into limitations with Bulk Editing and Workflow Automation. I suspect these features will continue to expand. Recommendations to others considering the product: Copper is best if you're willing to commit to Gsuite apps. We went all in on Gsuite and ...

Copper - CRM made fast and simple

What do you like best? The simplicity of how it works FROM the gmail interface, no need to open up another interface to use the full scope of the software. The connection to gmail is so immediate that it becomes seamless. The easiness of the interface becomes a major Positive Point when implementing. What do you dislike? The inability to add products and arithmetic calculations, analysis of data could improved (like important formulae), the lack of native marketing solutions, top ...

Powerful CRM with G-Suite Integration

What do you like best? I love that Copper is natively integrated into my G-Suite implementation. It's a robust CRM that has a ton of really great controls, so I can drill into the contact/company information that I'm looking for. It's got great data organization capabilities, and customization of records is extremely powerful without being overwhelming for the user. What do you dislike? My biggest frustration with Copper is how it deals with data associations. For example, an ...

Easy and straight-forward

What do you like best? The ease of using it if compared to other CRM. And. being linked to the Google-suite very interactive and useful. What do you dislike? It should have more marketing-automation (Cadans etc.) integrated. What problems are you solving with the product? What benefits have you realized? Have an overview of accounts, prospects, tasks and sales-funnel

Great product - awesome integration with Google Apps

What do you like best? I've used a number of CRM's in the past - Salesforce, Dynamics, Highrise, Wealthbox - all have been hamstrung by the difficulty of inputting information. Copper's ability to auto-populate contact info is fantastic. Having it sit within your Google Apps inbox means that it is quick and easy to log info, create tasks and follow-up What do you dislike? My only complaint to this point has been that the reporting is not as customizable as I would have ideally ...