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Exotel - Call Center Software

Exotel Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Exotel Reviews & Ratings

4.4

Very Good

Based on 16 ratings & 76 reviews

Rating Distribution

Excellent

(49)

Very Good

(21)

Good

(5)

Poor

(0)

Terible

(1)

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Showing 21-30 out of 76

MF

MAJO F

03/13/23

4.5 out of 5

"Great for Calls over Cloud"

What do you like best about Exotel? - Easy to use/ Clean UI/ reliable - Call Quality

NR

Neeraj R

03/11/23

5 out of 5

"Very excellent support service"

What do you like best about Exotel? The customer support is best and the workflow is very fast. What do you dislike about Exotel?

MT

Mr T

03/10/23

4.5 out of 5

"Exotel"

What do you like best about Exotel? any user can handle another user calling very smoothly. What do you dislike about Exotel?

GP

Gourav P

03/10/23

4 out of 5

"Good Services and support"

What do you like best about Exotel? Service Support is quite amazing from your team What do you dislike about Exotel?

RJ

Rishabh J

03/10/23

4 out of 5

"Exotel Integration for FreshSales CRM Tool"

What do you like best about Exotel? We did The Exotel CTI integration with FreshSales and the integration was very smooth, we were able to get real-time recordings of the calls and also make calls right from the CRM tool. The support team was able to troubleshoot few initial glitches that we encountered during the integration process.

AS

Abhay S

03/09/23

4 out of 5

"Smooth onboarding and great service"

What do you like best about Exotel? Easy dashboard with max features required for daily call tracks. Support and resolution are good.

NS

Nilesh S

03/09/23

4.5 out of 5

"Experience with exotel is good. Product is recommended"

What do you like best about Exotel? User friendly and easiness of the product interface. Customer care is helpful and they help in all possible ways to get the things sorted.

AR

Arun R

03/09/23

4.5 out of 5

"Premium & reliable Telecom provider in India"

What do you like best about Exotel? 1. Very flexible & powerful API stack for communications 2. Full stack including dialers & campaign management softwares

AY

Anshul Y

03/09/23

4.5 out of 5

"Good tool for support"

What do you like best about Exotel? easy to use and create flows as and when required What do you dislike about Exotel?

KJ

Khush J

03/09/23

4.5 out of 5

"Great experience with Exotel"

What do you like best about Exotel? The best we like about exotel is priority customer support. What do you dislike about Exotel?