8.6
Spot Score
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DS
Dragon Slayer HR
03/04/24
Subscription Trial 7-day Hook
Handled the request to cancel a 7 day trial subscription quickly and efficiently. I had sent a calendar notice but was still charged. The took care of the issue and refunded the payment as well as cancelled the subscription.
V
valkosh
03/01/24
Had a problem and got very fast help
Date of experience: March 02, 2024
RB
Ruslan Baybekov
02/28/24
Honest and fast service
After a double payment, the seller kicked me to these guys. After their intervention, in less than a day, the seller returned the extra money paid.
UN
User Nabiy
02/26/24
Refund
It was necessary to make a refund for the purchased goods. Fastspring helped me to do this, efficiently and quickly. Thank you very much to the company!
OB
Olivier Burgener
02/25/24
Fast, precise, friendy
FastSpring was fast in its answers, precise and very friendly in its wordings. Our advertising agency warmly recommands it.
C
customer
02/04/24
An excellent company to deal with
An excellent company to deal with. They where very helpful in fix an issue I had. What a Pleasure to do business with.
BG
Bernhard Graf
02/01/24
Fast response
Fast response; helping in problems with suppliers.
AE
Andrey Eremenko
01/31/24
Very fast and friendly customer…
Very fast and friendly customer service.Thank you!
SA
Stefano Albertini
01/25/24
Due to my mistake I made a wrong…
Due to my mistake I made a wrong purchase on the Cubase website by paying for an unsuitable upgrade software, I asked for a refund of the costs by presenting all the "Invoice, Purchase Order" documentation and my case was resolved in less than a week, excellent compliments.
IK
Ismet Kocaman
01/06/24
Excellent customer support
Customer support is very responsive. They handle the issues as if you are sitting next to the helpdesk.