8.6
Spot Score
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Showing 31-40 out of 450
FS
Fernando Solano
12/25/23
Good response time
Date of experience: December 26, 2023
S
Saravanakarthikeyan
12/25/23
It was a very good approach and…
It was a very good approach and kindness towards the customers till the problem get resolved. Thanks to the team fastspring.
FS
Fernando Solano
12/25/23
Good response time
Date of experience: December 26, 2023
S
Saravanakarthikeyan
12/25/23
It was a very good approach and…
It was a very good approach and kindness towards the customers till the problem get resolved. Thanks to the team fastspring.
BA
Benayad Amine
12/19/23
Professional support team
Great support team, they solved the problem in 24 hours after my claim
BA
Benayad Amine
12/19/23
Professional support team
Great support team, they solved the problem in 24 hours after my claim
JB
John Brown
12/15/23
It's Customer Support Jim, but not as we know it ...
The customer service /support and follow up was absolutely top-notch from Fastspring. In fact, it was only after having this experience that I realised I had never EVER had any real Customer Support previously. Patient, professional, courteous, and putting the customer first ALL of the time, not just some of the time!
JB
John Brown
12/15/23
It's Customer Support Jim, but not as we know it ...
The customer service /support and follow up was absolutely top-notch from Fastspring. In fact, it was only after having this experience that I realised I had never EVER had any real Customer Support previously. Patient, professional, courteous, and putting the customer first ALL of the time, not just some of the time!
RP
Richard Piper
12/02/23
Being understood
I had a situation where my PayPal account had been hacked. Once they knew what had happened I was refunded and the Hacker shut down. FastSpring put my at rest. I am so greatful.
RP
Richard Piper
12/02/23
Being understood
I had a situation where my PayPal account had been hacked. Once they knew what had happened I was refunded and the Hacker shut down. FastSpring put my at rest. I am so greatful.
