FixMe.IT Reviews in June 2025: User Ratings, Pros & Cons

Works for Me

What do you like best? Easy to find download and install. Even the Expert side, installs quickly and works on all systems. What do you dislike? The cost. There are similar free products available. Recommendations to others considering the product: Doesn't support MacOS that I know. What problems are you solving with the product? What benefits have you realized? We now have the ability to remote control any of our client's PCs from anywhere. Quickly. We are able to ...

Great remote support app

What do you like best? The interface is very easy to use and works flawlessly What do you dislike? The only thing I dislike is that fix me is not compatible with Apple products. I have customers I need to support that have MAC computers and I need to use team viewer. What problems are you solving with the product? What benefits have you realized? This software saves me from traveling to customers locations when the “fix” they need will only take a few minutes. This saves me ...

Best Remote access Program

What do you like best? That I can access Multiple computers , Make it look custom. It is great. Always being updated too. What do you dislike? There is nothing that I can think of about this product that I dislike What problems are you solving with the product? What benefits have you realized? I am an It Person so I can connect and see the problems my customers are having. Cleaning Viruses, Installing programs, copying file over the the remote computer

Love FixMe.it

What do you like best? It's easy to use, easy for our customers to navigate when we want to log in. We can brand it with our company logo and name. Love the reports we can generate so billing is easy. What do you dislike? The price, I'd like to see it a little less but all in all it is a great product. Recommendations to others considering the product: jump in and try it What problems are you solving with the product? What benefits have you realized? connect to ...

Fast and Reliable

What do you like best? The software is easy to use and understand What do you dislike? It isn't supported on other operating systems. Recommendations to others considering the product: for businesses... try to get all unattended clients available to all users What problems are you solving with the product? What benefits have you realized? Customer relations.

Quality and ease

What do you like best? Fast and efficient I can support my staff members with ease. What do you dislike? Occasionally screens of varying resolutions can cause conflicts with my screen resolution. Ultimately a minor problem. What problems are you solving with the product? What benefits have you realized? I correct peoples technical mistakes or help provide them with knowledge and step by step guides. Fixme.IT provides that ability with ease.

IT person using software

What do you like best? Unattended access is great and one time access is easy to use. What do you dislike? Does not work for Mac computers which I support for many of my clients What problems are you solving with the product? What benefits have you realized? I'm an IT consultant and this product works great for me and my customers

Use this application almost daily to help my clients. Would be lost without it.

What do you like best? Ease of use, just have client go to website and read me a number. Am able to connect and either share my screen or see theirs. What do you dislike? Have not found anything yet that the product is lacking for me. What problems are you solving with the product? What benefits have you realized? Specific issues with an accounting application that we support.

Very happy with FixMe.IT

What do you like best? Lean, direct interface; easy for customers I connect to; unattended and on-demand access to PCs for a very reasonable price. What do you dislike? Wish there was support for Mac computers as well. Recommendations to others considering the product: Very easy to use and set up. The customers I support love it, and I love it. What problems are you solving with the product? What benefits have you realized? On demand and unattended access to my ...

Great value and performance for IT Specialists

What do you like best? The ability to set up unattended remote sessions is not feature often found at this price point. Ease of setup and management make this an ideal solution for a small to mid or even large IT organization What do you dislike? Im over all really happy and have no complaints. Added features continually address issues or features I am looking for Recommendations to others considering the product: N/A What problems are you solving with the product? What ...