9.1
Spot Score
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Streamline customer service and boost sales effortlessly.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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Showing 101-110 out of 170
PB
Paul B
03/23/20
"Works great in combination with Freshdesk!"
What do you like best about Freshdesk Contact Center? We have been using Freshcaller for 2 weeks now and it is already much better than our regular business phone. We use the widget in Freshdesk so that the phone number is directly linked to a contact if possible. This allows you to immediately view the available tickets. As we work with our clients' files, this is a very welcome addition. The helpdesk is working hard to answer my questions. They are doing very well.
SP
Steven P
03/08/20
"Have used Freshcaller for a while now and very happy with functionality and support"
What do you like best about Freshdesk Contact Center? Freshcaller is easy to set up and easy for our CSRs to use. Any time we have issues the support team are very knowledgeable and helpful.
AU
Anonymous User
03/04/20
"Great Experience"
What do you like best about Freshdesk Contact Center? The Admin Dashboard, The call metrics and seeing which calls have tickets
AU
Anonymous User
02/21/20
"Freshcaller review"
What do you like best about Freshdesk Contact Center? Easy to use and good visibility on the dashboard What do you dislike about Freshdesk Contact Center?
AU
Anonymous User
02/17/20
"Freshcaller Review"
What do you like best about Freshdesk Contact Center? Ease of use. Support functionality is very strong. Strong report systems. Link-up with FDesk.
AU
Anonymous User
02/14/20
"Freshcaller beginer"
What do you like best about Freshdesk Contact Center? I like that its very easy to use. You get use to the functions very easy.
AU
Anonymous User
01/31/20
"Happy with the support"
What do you like best about Freshdesk Contact Center? Support is amazing and tries multiple ways to help, very happy about the updates I've received in the course of resolving the issue I had with Freshcaller.
KZ
Karolina Z
01/24/20
"Great solution for customer support"
What do you like best about Freshdesk Contact Center? Freshcaller is a very user-friendly software that helps our company to provide the best customer experience. Our support agents can easily initiate and answer calls in real time, as well as categorise them or leave notes. We find the IVR feature to be really helpful in providing instructions to our customers and making sure that they receive fast and specialised help according to their needs.
KZ
Karolina Z
01/24/20
"Great solution for customer support"
What do you like best about Freshdesk Contact Center? Freshcaller is a very user-friendly software that helps our company to provide the best customer experience. Our support agents can easily initiate and answer calls in real time, as well as categorise them or leave notes. We find the IVR feature to be really helpful in providing instructions to our customers and making sure that they receive fast and specialised help according to their needs.
AU
Anonymous User
01/23/20
"Fresh Review"
What do you like best about Freshdesk Contact Center? I like we can see if another person is already seeing or answering a ticket.
