Gusto Reviews in June 2025: User Ratings, Pros & Cons

"Our GOTO Payroll Provider"

What do you like best about Gusto? We love how easy it is to run payroll! There are a lot of different options and capabilities so that you have flexibility with how you pay your owners and employees. Implementation is easier than any other site, and it plays so nicely with all of our online accounting systems. Customer support is responsive and easy to access through the software. I have one partner dashboard that allows me to see all my clients and easily manage my team.

"Payroll made REALLY easy"

What do you like best about Gusto? I love the ease of use and especially how well everything is explained! There's never been any confusion on what to do, why and running payroll bi-weekly has been transformed into a task that I now enjoy! The support team is very helpful as well and has been able to solve any issues (the few I had) right away and very efficiently.

"I love Gusto!"

What do you like best about Gusto? My experience with Gusto has been nothing short of great. Their service is incredibly fast and efficient, which is particularly appealing to a finance geek like myself. I am drawn to their friendly branding and the simplicity of their transactions. Using Gusto makes running a business seem more enjoyable and less daunting. I'm enthusiastic about their platform to the extent that I happily recommend it to anyone involved in business operations or ...

Survey simple and easy

Date of experience: November 06, 2023

"Great HR & Payroll Management for Small Businesses"

What do you like best about Gusto? As a small business owner, finding a HR platform that allowed the option to customize the services was a challenge until we stumbled upon Gusto. During our research, we found that the majority of the competitors' platform and products were too complex for our needs. After reading the reviews for Gusto, we decided to give it a shot and what a great decision it has been!

"Gusto makes you look like a rockstar!"

What do you like best about Gusto? I have no worries whatsoever. Click through a few screens and payroll is done, taxes are handlded and end of year forms created and filed. One click exports to QuickBlooks no hassle with integration. Gusto team was there to help us get up and running . We run payroll every two weeks. It's just one thing that I don't have to fret over. It's always done and done correctly. We have been using them for several years and they have yet to mess up on a payroll.

"Gusto Payroll"

What do you like best about Gusto? Gusto is easy to use for employers and accountants. It is a full service payroll solution for employers with up to 500 employees. Initial setup is easy and onboarding employees is easy. Gusto offers multi state registration, which helps employers who may not know how to register for the necessary accounts in other states. Gusto also partners to offer benefits such as insurance and retirement plans which is especially useful to small employers. I use Gusto ...

"An excellent service for a small non-profit"

What do you like best about Gusto? As the Treasurer of a small non-profit railroad museum, Gusto has been invaluable to me. We have full-time and also part-time seasonal employees. Gusto manages all the onboarding, including new hire reports to our state agencies. Their payroll setup is very easy, and I can walk through my biweekly payroll. They generate and mail out our W-2's in early January. They present legal reminders, such as the new requirements in Illinois for earned time off and ...

"We Love Gusto"

What do you like best about Gusto? The platform is very simple to use. They are always adding and improving upon services, the platform and offerings. On the occassion that we have had to use the support, they have always been very quick to help. We moved from doing in-house payroll to Gusto and it was one of the best decisions we have made as a business.

"I love GUSTO!!"

What do you like best about Gusto? As a new business owner, setting up my payroll and preparing my tax documents was tremendously stressful for me. So, when I stumbled upon Gusto, it was a game-changer for me and my business. Gusto not only handled my weekly paychecks, but also provided me with the correct tax documents I needed, such as the W-2, when tax season rolled around.