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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2025: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

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Showing 41-50 out of 1116

TL

Tom L

06/23/24

3 out of 5

Good luck canceling

We have encountered significant challenges attempting to cancel our account, despite numerous efforts over several months. Despite being charged hundreds of dollars monthly, our repeated communications with ticket support and through chat have not resulted in the cancellation of our account. It's important to note that while the service features numerous automated integrations, cancellation seemingly requires picking up the phone and calling their office—a requirement not disclosed during ...

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JC

JOHN C

06/22/24

5 out of 5

Great support and help with my concerns from Vijayakumar S

I had a couple of questions regarding my account & Vijayakumar S was able to understand me and help me quickly resolve my concerns. While all of the Highlevel reps are great, Vijayakumar S was able to help me where other support reps were stuck or unable to understand me. His knowledge of the crm, custom fields and other areas was above many of the other reps I had spoken with in the past 3-4 tries. Where others did not understand me, Vijayakumar S was able to help me get the answer to my ...

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R

Rich

06/21/24

5 out of 5

Fantastically patient and very polite…

Fantastically patient and very polite and understanding to my needs. Also very Professional Shrinath Bhavsar. 5 stars ⭐️⭐️⭐️⭐️⭐️

JA

Jimmy Alvarado

06/21/24

5 out of 5

Bora is a wonderful customer service…

Bora is a wonderful customer service agent. So patient and resolve all my doubts and problems

T

Tuski

06/21/24

5 out of 5

They helped me

Date of experience: June 21, 2024

R

Rich

06/21/24

5 out of 5

Fantastically patient and very polite…

Fantastically patient and very polite and understanding to my needs. Also very Professional Shrinath Bhavsar. 5 stars ⭐️⭐️⭐️⭐️⭐️

JA

Jimmy Alvarado

06/21/24

5 out of 5

Bora is a wonderful customer service…

Bora is a wonderful customer service agent. So patient and resolve all my doubts and problems

WM

Waleed Malik

06/20/24

5 out of 5

Somya was really helpful and efficient…

Somya was really helpful and efficient in helping with my query

PA

Philip Agrios

06/20/24

5 out of 5

I wanted to give a huge shout out to…

I wanted to give a huge shout out to Paul E. He helped me tremendously setting up a difficult funnel with workflows. I had another challenge a week ago and I was told by one of the higher techs via email that I needed to remove all of my cookies and cache to allow something to work on Chrome. I have done that before and it is such a pain. So I decided to use Firefox. I explained it to Paul and with a few clicks, he showed me how to specifically remove them and not all of them. He was a ...

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JF

Jeff Fretz

06/20/24

5 out of 5

Meena was awesome

Meena was awesome, helped me figure out how to fix my issue fast and easy.