HighLevel Reviews in June 2025: User Ratings, Pros & Cons

Sejuti was amazing

Sejuti was amazing! Give this lady a raise!!! I'm super grateful that we can more easily talk to humans on zoom w/o jumping through hoops!! IAN

Haripriya was great on the call

Haripriya was great on the call, fast resolution to a business stopping issue with the system. Resolved in under 15 minutes. Great job

Shout-out to Shivraj Dhanawade from support!

Big shout-out to Shivraj Dhanawade from the support team! Helped me finally connect my domain after days of being stuck. GHL has the best support ever!

High Level is a good tool, BUT...

There are major connection problems. If you want to use this tool for your customers, and give them access, you can be sure that once a week you'll get calls from your customers telling you that they can't connect to the tool. High Level does NOTHING about this problem. They keep adding new features to attract new subscribers, but they don't fix the most important problem: getting into their tool. Worse, they delete all the posts that mention this problem in their Facebook help group. I ...

Customer support was very helpful

Customer support was very helpful. Neomi was able to answer my concerns and let me try new things. Explained very well. GHL is just having issues with Chrome but if you use other browsers, it will work fine.

Zero Professionalism

Even if you unsubscribe they will keep mailing you and calling you. Zero professionalism

Great support from Lekha!

Great support from Lekha!

Aeraf at GHL support took the effort to…

Aeraf at GHL support took the effort to deep dive with me to fix my email issues

Nilesh Bardhan

Nilesh Bardhan - is an asset to you company, definitely! he's patient and meticulous. Really appreciate his services!

Thank you

Thank you! Was the 3rd support agent I spoke to and the only one who successfully helped me.