HRdirect Smart Apps Reviews in June 2025: User Ratings, Pros & Cons

I renewed the Attendance App for 2020…

I renewed the Attendance App for 2020 recently, not knowing that a few weeks ago the App would undergo upgrading.The upgrading is a disaster! It has drastically slowed down my payroll process.Some of the upgrade errors include deleting the hire dates that took me hours to put in when I first purchased the app.For a payroll clerk it is imperative to have that info handy while processing a payroll.Also, they removed the absentee codes that were put in under the yearly view, thus, causing a ...

I use Google Chrome as my browser of…

I use Google Chrome as my browser of choice and HRdirect Apps takes forever to load. And there are features that should be a given that are not available, such as copying an absence event over a range of dates. Instead, you need to input on each date the same info.

the product can be very useful

the product can be very useful, however slow when opening, when entering code if using more days you must enter code on each date. would like to see it update multi days at once. would like to see the total pto taken period (future pto totals should be calculated to give total). Would like to see who will be off on future dates. Now it only list who is scheduled off for the current date. We have a roll over PTO balance to the next year, however your attendance calendar will zero out as of ...

Worthless...lost all vacation/ill time balances

Worthless...you really need to trial apps before rolling them out. It was always a struggle but now it's even worse since the upgrade...Tells me less than before and even more steps are required to get the information I need. I've also lost all balances that were put into it for all employees. Do NOT recommend! Feel I need to completely start over with a new app now.

Right now I am giving you a one since I…

Right now I am giving you a one since I can no longer see my information after Mondays update. I have sent messages twice and no results as of today. When you do an update on a Monday during the day it truly causes issues. I have not been able to complete my payroll for the week due to this issue. I had to guess at what PTO was available since that information no longer is visible. Will I need to start over and refigure by hand my PTO? I hope not since we are paying you for a service, which ...

I would give 0 stars if possible.

I would give 0 stars if possible. An update was released 3 weeks after I renewed my subscription that changes to the app to the point that is now useless to us.

HRdirect Smart Apps upgrade

The new upgrade is not at all user friendly. I do not like it at all. I called for help and the person helping me tried to be nice and helpful but he was as confused as me as he was learning it too. I am not going to use the new HRdirect Smart Apps.

Love the idea of the app and what it…

Love the idea of the app and what it can do, but there are some serious changes and updates that could occur to make it so much better! Every time I open the app, it takes forever to download the information before you can access it. Constantly get error messages. And it needs to be able so that users can access any specific date to look and see what is scheduled off. The current app only allows "Todays Events" which is fine, but while approving additional time off requests, would be great ...

This is one of the easiest apps to use…

This is one of the easiest apps to use and is very adaptable to our policy. It has made my life so much easier since I do not have an HRIS system.

The app constantly experiences errors

The app constantly experiences errors, requires administrator to go in un-select employees from supervisor and than go in and reassign. It truly is more trouble than the value. Very difficult to reach support. It is a very disappointing purchase.HR Director