HRdirect Smart Apps Reviews in June 2025: User Ratings, Pros & Cons

Useful for newer businesses

Useful for newer businesses. We use the attendance calendar & the application. The more employees you have the slower the calendar becomes. I'm finding I have delays & issues, it becomes very slow & you have to refresh the page multiple times in one use. For the most part it's a great tool. Just needs to have a few bugs fixed.

I work for a small company

I work for a small company, so far I am not a fan of any of this Smart App system. Had trouble figuring out where my Poster Guard account was and if it was still valid. I don't need a fully blown HR online experience for our few employees, maybe others do.

Great Vendor Experience

Great value, great customer service, great response time!

So easy!

So easy and efficient!

Would be 5 stars if the app was faster and didn't freeze all the time.

I absolutely LOVE the idea of this attendance app The price is great and it is easy to use. I have asked tech support a few questions along the way and I appreciate their instruction and support. The only reason I didn't give this app a 5 star rating is because it is SO SLOW!! It takes FOREVER between computer actions for the app to catch up and quite often it will freeze and I have to exit and re-enter and then re-check the work I have already done to make sure that it loaded. If there is ...

We have had a great experience so far…

We have had a great experience so far with HRdirect Smart Apps. We are using this app to track attendance and request offs. The app is easy to use and set up was a breeze.I would suggest this to anyone looking for an affordable and efficient way to track attendance.

Like make some suggestions

Like make some suggestions. 1. Have the option to use "Paid" or "Unpaid". We prefer to have this hidden.2. When a employee looks at the Time off request Calendar. On the days already booked, to have a little number on the date to show how many people are off that day.3. Have a auto decline limit, and please contact your supervisor if employee submits a request. ie: if we allow 10 employees off any given day, the 11th employee will get the message to contact supervisor.4. On the "Admin" ...

Lack of Customer Support

I demo'ed a couple of the apps. There was no tutorial. I contacted them to ask for a phone call walk through. Someone agreed to call me and never did. Still would like to purchase these apps if I can get a walk through of how they work.

Only been using this app for 1 week

Only been using this app for 1 week, but customer service is helpful. Sometimes the app will get "hung" and I have to exit out and back in to fix, but otherwise, a good app for the price.

I am still unable to log onto the…

I am still unable to log onto the policy portion that I purchased last week.