HRdirect Smart Apps Reviews in June 2025: User Ratings, Pros & Cons

We spent hours upon hours setting up…

We spent hours upon hours setting up this controller to only be completely dissatisfied with the product. We did not use the online attendance calendar to prior to the upgrade so I can not compare. But, this I know:- Email addresses should be an option only, when setting up employees, not often that restaurant dishwasher or cleaning porter would use email to communicate with managers- Email addresses should be re-used when the employee is removed from record: we use our own emails during ...

New version is cumbersome and unreliable

New version is cumbersome and unreliable

If I could give zero stars I would !!! HORRIBLE

If I could give zero stars I would. Don't waste your money. Freezes up you can't get a hold of customer service. This app is a joke. We have chosen to go back to paper which is pathetic. HRdirect SHUT YOUR PROGRAM DOWN!!

Before their recent horrific upgrade

Before their recent horrific upgrade, I would've given at least 4 stars. The attendance app used to be wonderful, very user friendly and efficient when doing payroll and daily staff attendance. Now, it is a complete nightmare! I have never seen an upgrade completely destroy something that wasn't broke to begin with! It no longer indicates the employees hire date, which is crucial to know. You now have to click into 3 different screens in order to read the note you left on a particular ...

Quick and easy to use

Quick and easy to use. Can be accessed from anywhere.

It takes a long time to open up the…

It takes a long time to open up the vacation recording app.Very slow.Cumbersome, would be nice to be able to post extended times for vacation.I regret not going back to the manual card system which was excellent and easy to use.

Basic but ok when it works.

I don't believe the program was actually written from an HR point of view - the update with colors is useless if you can only view a month at a time - and have to download the calendar to see all of the absences with codes in one place.But the greatest issue is that lately it is a less than 50/50 chance that it will actually load and show you your employees at all! Needs some serious attention. We are actually moving BACK to paper since it has become so unreliable.

very useful for hiring and managing my employees

I started with employee records, which was free and I liked it so much that i decided to try another app. I then bought job applications app, and I love it! Saves me time and effort. They also have applicant tracking that works with this app, so I probably am going to buy that one as well. Good product and can't beat that price!

Don't like update

Don't like update. Program is slow. Customer service not reliable. Asked several times for a phone call but like to only do business via email. Not helpful.

AWFUL

AWFUL. The app is incredibly slow and freezes almost every time I use it, which is daily. I rely on this to properly document vacation time, sick time, tardiness, absences, etc. The app has never been great, but the since the new upgrade a few weeks ago, it has become horrendous. To make it worse, I have tried speaking with customer service several times about these issues over the past year, and just earlier today since the new update, and no one cared or could be bothered to provide any ...