Insightly Reviews in June 2025: User Ratings, Pros & Cons

"Not a perfect system, but good support in place"

What do you like best about Insightly CRM? There are excellent support people who offer creative and effective solutions when a function is not working as expected. What do you dislike about Insightly CRM? With new updates, some functionality is affected. What problems is Insightly CRM solving and how is that benefiting you? The problems that the Insightly CRM is solving is organization of sales Leads. Our associates are able to manage their Leads and organize them through customized list ...

"Very user friendly"

What do you like best about Insightly CRM? It is incredibly intuitive and easy to use What do you dislike about Insightly CRM? It buffers too much. takes to long for updates to show. What problems is Insightly CRM solving and how is that benefiting you? Tracking sales activity is very important to our organization as we are a start up and need to prove to investors activity and progress.

"Amazing support, easy to use and so much still to explore"

What do you like best about Insightly CRM? It does exactly what we need it to do as far as a CRM and we're probably/definitely not even using all the features it has to offer! We have been very impressed with the customer support -- they actually care about their customers and their product, and it shows. What do you dislike about Insightly CRM? There are work arounds, but I do wish it worked within LinkedIn a little easier. Programs like LinkedMatch are an easy and cheap fix for that ...

"Great place for Bulk Marketing"

What do you like best about Insightly CRM? Because of its extensive adaptability, I can make it fit the particular requirements of my company. Workflows, reports, and custom fields are simple to add. What do you dislike about Insightly CRM? For me there is nothing to be dislike about insightly till now. What problems is Insightly CRM solving and how is that benefiting you? I can easily manage my bulk marketing activities from Insightly.

"My overall review about Insightly CRM"

What do you like best about Insightly CRM? - insightly has excellent contact management system - Integraton with popular email platform - Customization capability - Excellent customer suport system which is unique features compared to competitors What do you dislike about Insightly CRM? -Some users find itinightly to be overly complex - due to extensive features new users may find it steep learning curve -Limited offline access which need to be improved What problems is Insightly CRM ...

"Easy to Use"

What do you like best about Insightly All-in-One? I love that you can keep track of your contacts and following your customer relations processes all in one place! The pipelines, ability to assign tasks, and keep track of communication is awesome! What do you dislike about Insightly All-in-One? There is a degree of getting used to the functions and how they interface with each other. The learning curve was a bit much for me at first, but once I spent some time playing with it, it was ...

"Easy to Use"

What do you like best about Insightly All-in-One? I love that you can keep track of your contacts and following your customer relations processes all in one place! The pipelines, ability to assign tasks, and keep track of communication is awesome! What do you dislike about Insightly All-in-One? There is a degree of getting used to the functions and how they interface with each other. The learning curve was a bit much for me at first, but once I spent some time playing with it, it was ...

"A modern customizable CRM with on the clock support"

What do you like best about Insightly CRM? The best thing about Insightly CRM is how well thought out everything is. It's extremly modern which means it's easy to use and everything is very organized and clean. The Insightly CRM also gets updated with things that greatly improve the production value of the CRM. It has everything you are looking for and it's clear the Insightly team wants your business to succeed. What do you dislike about Insightly CRM? The only downside about Insightly CRM ...

"Very satisfied customer"

What do you like best about Insightly CRM? Insightly CRM has allowed our team to track growth from the entire sales process. i.e. lead conversion, contacts, opportunies, reporting etc. The CRM tool is very easy to navigate, teach and maintain. I love the dashboards! What do you dislike about Insightly CRM? I geniunely do not have anything that I dislike about Insightly CRM. What problems is Insightly CRM solving and how is that benefiting you? Insightly CRM is solving recording our leads, ...

"Great CRM with all the great features you want for an affordable cost!"

What do you like best about Insightly CRM? Has all the features a business needs like ease of use, robust reporting & customizations without the high cost that comes other well known CRMs What do you dislike about Insightly CRM? We haven't found anything we dislike! And we have been using Insightly for over a year! What problems is Insightly CRM solving and how is that benefiting you? Sharing of data & contacts across teams. Providing analytical reports to leadership.