Instabug Reviews in June 2025: User Ratings, Pros & Cons

Removes friction for your customers and testers!

What do you like best? At Teleportr we love how frictionless it is to get feedback from our beta testers and customers! Having as much information as possible without having to bother the customer with a ton of questions makes reporting bugs and getting feedback very simple and streamlines the triage process. What do you dislike? We'd love it if the statuses were customisable so we could customise Instabug to suit our workflow. What business problems are you solving with the product? What ...

Very well rounded toolset

What do you like best? Support staff helps effectively any time What do you dislike? Pricing could be cheaper. I also would like to check if surveys are dismissed using the SDK. What business problems are you solving with the product? What benefits have you realized? Beta programs using Surveys and customer feedback

Alright tooling but a lot of work for it to be really usable

What do you like best? React native support is really nice, but it is certainly not complete What do you dislike? A lot of features are missing implementation and not documented. It is clearly a young product. What problems are you solving with the product? What benefits have you realized? We are using it to gather user feedback in an app and catch crashes. Response from Nour abdelaal of Instabug edit Hey there, Thank you for sharing your feedback. We’re sorry your ...

Mostly good

What do you like best? I like how easy it is to shake the phone and send a bug report. I like the details the bugreports provide and how configurable they are. What do you dislike? As with anything, just having to manage a 3rd party library. What business problems are you solving with the product? What benefits have you realized? Finding bugs via users that we miss as developers. Tracking down hard to find bugs

Great experience

What do you like best? We love the ability to quickly get feedback from our beta users. What do you dislike? A bit on the costly side, especially for the user limit. What business problems are you solving with the product? What benefits have you realized? We are getting feedback from users who previously stayed silent.

Instabug review

What do you like best? Instabug shows alot of details about the reported bug and easy implementation What do you dislike? Integrating reported bugs with CRM system What problems are you solving with the product? What benefits have you realized? I can know the user's feedback and problems Response from Rami Magdi of Instabug edit Hey there, Thank you very much for your valuable feedback. I'm pleased to know that our tool is helping you in improving your application. ...

Great experience

What do you like best? We love the ability to quickly get feedback from our beta users. What do you dislike? A bit on the costly side, especially for the user limit. What problems are you solving with the product? What benefits have you realized? We are getting feedback from users who previously stayed silent. Response from Rami Magdi of Instabug edit Hey Ryan, Thank you so much for your feedback! We are pleased to hear that you are enjoying receiving feedback from ...

Excellent Customer Care

What do you like best? I really liked how the customer care follow up their ticket. I've contacted the customer care and a guy Rami was following up most of my cases and I really liked him and makes me comfortable that my issues are going to be resolved when he handles them. What do you dislike? Instabug is a great service with many great features. There are some bugs or flows that I discover and report them directly to them and they take good care of them. What business problems are you ...

Great tool for tracking bugs

What do you like best? It’s super simple to integrate and works with Jira so your bugs end up in the right place. What do you dislike? If you’re a bigger org or need more advanced features/customizations it can get pretty pricey. What problems are you solving with the product? What benefits have you realized? Easy bug reporting for our clients means less time is spent logging bugs and more time is spent fixing them. Response from Nour abdelaal of Instabug edit Hey ...

Awesome product

What do you like best? I really loved that it is possible to only take screenshots but also annotate them to point out the exact area. It has helped me to fix lot of bugs with my early tester reducing back & forth communication. I also liked the surveys feature from Instabug which also enabled to easily collect feedback on certain features. What do you dislike? Not sure, if I have anything to complain about. Seems nothing to dislike for me. What problems are you solving with the ...