Instabug Reviews in June 2025: User Ratings, Pros & Cons

"Instabug is very Helpful"

What do you like best about Instabug? I like that all instabug notifications can be sent to our team in a slack channel/message. What do you dislike about Instabug?

"allows us to interact with our customers"

What do you like best about Instabug? Customer logs and screen shot from instabug reports. Integration with jira and slack. What do you dislike about Instabug?

"Invaluable tool to grow app business"

What do you like best about Instabug? Once the SDK is integrated, the product features are immediately available. They provide tremendous value for optimizing performance issues as well as communicating with users and collecting feedback and reviews.

"Well organized layout with all the information we need to triage an issue."

What do you like best about Instabug? All the information that is provided about the device used, app version, communication, etc. What do you dislike about Instabug?

"Great bug capturing tool"

What do you like best about Instabug? I really like the amount of data you can capture on how the users operate your software, the traceability you can get in that usage, and how much you can customize the tool to capture what is actually relevant.

"Great, convenient way to keep in touch with customers"

What do you like best about Instabug? The GUI is great, uncluttered, and easy to understand. It also provides helpful color coding and tagging that allows you to prioritize which customers you should respond to first.

"Instabug makes it easy to create surveys for your users."

What do you like best about Instabug? Instabug gives the user tools to create surveys for users on a mobile application. What do you dislike about Instabug?

"Excellent product, awesome support"

What do you like best about Instabug? Intuitive dashboard, great support team. Easy Integration, especially with Swift Package Manager. Instabug engineering team always keep SDK up to date with the latest XCode, OS etc. Can upload dysms via dashboard. Friendly and professional support team is extremely responsive - always get attention within 5 mins in support chat and get any issues and inquires solved under 24 hours, sometimes within the hour! They make the customer feel special!

"Daily Customer Support"

What do you like best about Instabug? The repro steps and bug logs are great for helping my team identify issues in our system's backend. What do you dislike about Instabug?

Best feedback system for iOS!!! Best customer service too!!

What do you like best? How easy it is!! How with one click it gives me everything!! (Network logs, nslogs, screens and taps , etc) I’ve been I. The iOS industry for 10 years and never experienced a feedback system so complete and user friendly. I also love how we can create different categories for the users!!! Another huge win. Customer service!! 10 minute return time !!! Amazing!! What do you dislike? I only wish there was a way to auto send this info for our beta ...