Instabug Reviews in June 2025: User Ratings, Pros & Cons

The customer support is quite good, given the status of the product

What do you like best? How easy it was to integrate it in our app. Also, the fast response from agents whenever there's an issue What do you dislike? The fact you cannot edit surveys, and the limitation on the possibilities it provides at the moment. Recommendations to others considering the product: Use it if you want to start receiving feedback fast. What problems are you solving with the product? What benefits have you realized? I am asking people about my app (newly ...

Hybrid app bugs & feedback

What do you like best? Insights from users have allowed us to shape our product and keep them happy. What do you dislike? I wish Ionic/Cordova was kept up to date and hybrid apps had better tracking out of the box (logs, errors, usage, etc). A similar level you get as a native native app. Recommendations to others considering the product: Instabug is a great product. Nice integrations. Works well. Easy for users & admin. Support is very helpful & responsive. Could have better ...

Great product for in-app feedback

What do you like best? Instabug has powered our ability to collect and receive direct feedback from our users. Users sending feedback has been a game changer for us and we really like the new survey tools. What do you dislike? Messages direct from our team to our users are hard to find sometimes. What problems are you solving with the product? What benefits have you realized? We use Instabug to solicit and collect unsolicited feedback about our application, which has given us ...

Great product! Awesome support team

What do you like best? I like the feedback and in-app messaging features and invocation on the screenshot. What do you dislike? The individual bug/crash details page could be a bit clearer. Recommendations to others considering the product: It's a holistic platform for your mobile app feedback and issue collection. What problems are you solving with the product? What benefits have you realized? With Instabug we are able to detect crashes better and collect feedback from ...

Very simply to use

What do you like best? It’s really simply to implement it in your app, just a few lines and all it’s done (crash reporting, chat and more). And the support is really quick. What do you dislike? Some little bugs but like all frameworks What problems are you solving with the product? What benefits have you realized? Very fast tracking of bugs and chat with customers for issues Response from Youssef El-Khorazaty of Instabug edit Hi there, I'm happy to hear Instabug helps ...

Great

What do you like best? Easy to Integrate.Best for IOS And Android What do you dislike? nothing. but there is a suggestion that UI of SDK should be customised Recommendations to others considering the product: Easy to Integrate What problems are you solving with the product? What benefits have you realized? Error handling Response from Youssef El-Khorazaty of Instabug edit Hey Afzal, We're happy to hear you enjoy using Instabug! We hear you loud and clear ...

Great

What do you like best? Easy to Integrate.Best for IOS And Android What do you dislike? nothing. but there is a suggestion that UI of SDK should be customised Recommendations to others considering the product: Easy to Integrate What problems are you solving with the product? What benefits have you realized? Error handling

Instalove for Instabug

What do you like best? I love instabug because my customers love the convenience of being in a position to instantly provide feedback. A win-win for both. What do you dislike? I wish I had more clarity about how the plans are priced and I could combine both my accounts into one. I feel I am paying too much and I do not like the idea of splitting my projects between two different accounts. What problems are you solving with the product? What benefits have you realized? Plain and ...

Instalove for Instabug

What do you like best? I love instabug because my customers love the convenience of being in a position to instantly provide feedback. A win-win for both. What do you dislike? I wish I had more clarity about how the plans are priced and I could combine both my accounts into one. I feel I am paying too much and I do not like the idea of splitting my projects between two different accounts. What problems are you solving with the product? What benefits have you realized? Plain and simple ...

Satisfied with Instabug overall

What do you like best? The ease of use (clean web interface, easy to manuever around, good UX as well as the Slack integration make Instabug enjoyable to use What do you dislike? The inability to put in log statements that show up in the event of a crash make crashes hard to diagnose Recommendations to others considering the product: Use it mainly for the bug reporting and client facing features, bug tracking can be done on a different framework What problems are you solving with the ...