LogMeIn Rescue Reviews in June 2025: User Ratings, Pros & Cons

LMI tool is the best remote support tool in the market. Period!

What do you like best? The best is the option to take a private session to access the other devices of the customers. It helps us sort out problems for the customer on two devices at the same time. What do you dislike? Connectivity issues can some time become an issue as the web chat interface on the customer's laptop gets slow at times. What problems are you solving with the product? What benefits have you realized? We solve basically tech related issues with a ...

logmeinrescue allows me to see and control my customers device

What do you like best? It connects quickly and stays connected throughout our interaction until I manually close it. The app is free and downloads quickly to my customers device.I also like the tools at the top. What do you dislike? I dislike the way it has to be downloaded by the customer every time you use it What problems are you solving with the product? What benefits have you realized? I am able to help my customers make changes on their devices regarding everyday use.

Excellent remote helpdesk

What do you like best? It is easy to use on both ends. I like the control I have when helping remote users especially now when so many workers are remote What do you dislike? It takes a while to connect, not a big issues since I know it has more to do with the networks I am working in , also some issues with less tech savvy user in allowing permissions Recommendations to others considering the product: It is simple to explain to users who aren't necessarily good with ...

Absolute model for superb remote connection

PROS & CONS What are the best aspects of this product? When you need instant and reliable remote connection, LogMeIn is the best choice. It is so easy and convenient to use that frontend users won’t have difficulties connecting with technical support for assistance. Even tech-giants, such as Microsoft, use LogMeIn for such purpose. What aspects are problematic or could work better? LogMeIn Rescue has a higher price tag than other options available. However, it is worth-paying, ...

LogMeIn Review

What do you like best? Convenient for connecting to remote host for troubleshooting when a full version of LogMeIn is not present on the host computer. It can be deployed to a remote via several different methods including direct download and email links. Low host system requirements. One very useful feature is the ability to move files to the remote computer. Using Rescue does allow you to save on full licensing by not having to maintain a license for computers that are not regularly ...

LogMeIn Rescue

What do you like best? LogMeIn Rescue always established that anyone that needs business data is well defined but none affects these understanding. What do you dislike? Nothing Challenges we found while using this tool. What problems are you solving with the product? What benefits have you realized? LogMeIn Rescue prevents all obstacles among those which use a service or perhaps a business model, as well as the former partner of the organization, and therefore decreases the ...

LogMeln Rescue Review.

What do you like best? Everything just enables it pretty straightforward to solve a question even despite the user messing with such a reversed after seeking help from either a better level support team earlier. What do you dislike? Everything Functions Properly and no downsides about this product. What problems are you solving with the product? What benefits have you realized? I used it especially for organizational computer support tickets from staff members and ...

Quick and Painless Remote Control

What do you like best? I like the ability to quickly access an end-users computer to assist with fixing there problems. I also, like how quickly technicians can collaborate inside of LogMeIn Rescue. This really makes it easy to fix a problem without having to bother the end user later with another session after getting help from a higher Tier Help-desk. What do you dislike? There is really nothing that I don't like about LogMeIn Rescue. What problems are you solving with the ...

Instant remote access without big headaches

PROS & CONS What are the best aspects of this product? This is very useful for helping our employees who are the front-end users since it allows quick and easy remote connection. Our technicians can also hop-in instantly whenever needed. Meaning, we do not need to waste the precious time of our employees for another fixing period because we do not need to wait for more professional support. What aspects are problematic or could work better? LogMeIn Rescue works efficiently for our ...

Dependable and stable platform for user support

PROS & CONS What are the best aspects of this product? LogMeIn Rescue helps in establishing a stable connection between front-end users and the user support or management. It support quick and efficient flow of information to the right point. What aspects are problematic or could work better? LogMeIn Rescue surely has no flaws especially that it carries all the fundamental elements of Information and Communications Technology. This allows it to support quick response through superb ...