LogMeIn Rescue Reviews in June 2025: User Ratings, Pros & Cons

Remote access made easy

What do you like best? It has ability to provide glitch-free remote access even on a moderate connection. Adequate for a mid-level service-based company. What do you dislike? Calling feature should also have been added to make it even more competitive What problems are you solving with the product? What benefits have you realized? Client's system management for monthly support activities

EASY to USE

What do you like best? Log me in is extremely easy to use. I love that i can have a user access a website and use a pin Number. What do you dislike? sometimes connections drop for no reason What problems are you solving with the product? What benefits have you realized? Remote support for my users.

LogMeIn saves time

What do you like best? It’s cloud based. You can use it from a web browser, mobile phone, small application on a PC. What do you dislike? Nothing. The application works very well. What problems are you solving with the product? What benefits have you realized? Quick and easy resolution to problems.

LogMeIn Rescue is a Firm Help Desk Tool

What do you like best? Help desks ensures there is good flow of information between the prospective customers, and the other business players in this case the management. LogMeIn Rescue has ensured that anything that requires knowledge from the company is well expounded, and nothing that delays this knowledge. What do you dislike? I still consider LogMeIn Rescue as a winning tool, because it has the ICT basics, which reduces the chances of slow response, and they include live ...

Remote control

What do you like best? the ability to remote control for a computer not on our network What do you dislike? The cost of Logmein is a bit higher than i would want to spend. does not integrate with our current ITSM ticketing system What problems are you solving with the product? What benefits have you realized? the ability to remote control for a computer not on our network

Easy to use

What do you like best? MY IT guy does most of the leg work, its easy to populate on the screen to allow support to take over What do you dislike? None that I've noticed software wise. Sometimes its intusive What problems are you solving with the product? What benefits have you realized? Troubleshooting and issues the computers or related devices.

LogMeIn Rescue is the true Cadillac of real-time remote access software

What do you like best? LogMeIn Rescue is even used by vendors like Microsoft. It is the best and easiest solution to obtain immediate remote access. The solution makes it very easy for the end user to establish a remote connection with the technician, even if they are not savvy. What do you dislike? The cost for the software (in a market that is fiercely competitive) is a bit high. LogMeIn knows they are the leader in the market and is priced accordingly. What problems are you ...

Logmein is a very useful and reliable tool.

What do you like best? The ease of logging into a client's computer and the ability to transfer files. What do you dislike? In some cases a Sage software product will not allow me to access it through logmein on the clients computer. Recommendations to others considering the product: This product is really ease to use with a great range of functionality for remote access. What problems are you solving with the product? What benefits have you realized? Fixing Sage ...

Rescue is a time saver

What do you like best? YOU can get into a Pc remotely and get stuff done What do you dislike? when have 1000 lic. if you need more lic. you have to buy alot more then needed What problems are you solving with the product? What benefits have you realized? file managerment, login access, and updating Windows updates

Great remote software.

What do you like best? Ease of use for end user and features to be able to connect. What do you dislike? Not much, it provides the service we need. What problems are you solving with the product? What benefits have you realized? Remote support.