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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in June 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 31-40 out of 6255

SB

Saqib Bokhari

11/07/24

5 out of 5

Carlos was amazing

Carlos was amazing. He listened to my problem understood it very clearly made the things happen. Very happy to have Nextiva for the last three years!! with Carlos. My case number was 03897734. Saqib bokhari

AC

Aleksandar Conic

11/07/24

5 out of 5

Team

Team, I want to say big THANK YOU to Fernanda! I was so upset and I almost stop using your service but she was great and professional for my case number #03897926. Once again thanks a lot, and we all need one Fernanda in our life. Sincerely, Aleksandar Conic Zux Enterprise Inc

FA

Felipe Ambriz

11/07/24

5 out of 5

It’s was a good experience I got the…

It’s was a good experience I got the help I needed. Very help and efficient crew and thanks to Saul for his help I’m knowledge

VC

Valued Customer

11/07/24

5 out of 5

Una gran y excelente atención y…

Una gran y excelente atención y resolución de dudas. Caso: 03899599

JD

Jim Drass

11/07/24

5 out of 5

Leo was awesome!

Leo listened well, understood the issue, and resolved it for me efficiently.

DJ

Dana Jenkins

11/07/24

5 out of 5

Another pleasant Nextiva experience

Another pleasant Nextiva experience! Leo was positive, knowledgeable, and customer centric. Thank you for providing excellent customer support!

MB

Michelle Bell

11/07/24

5 out of 5

I have made many calls to Nextiva over…

I have made many calls to Nextiva over the past 3-4 weeks. Been on hold A LOT! Transferred A LOT! Been on hold and transferred around over 2+ hours today. Then disconnected. Called back and hoped for someone who could help me. Thank God Leo answered my call. He knew what he was doing and I am hopeful that my issues have been resolved. Account number is 817-900-8743

P

PA

11/06/24

5 out of 5

Manager

The whole process was smooth. Nextiva's team was very knowledgeable and responsive. 5 stars!

AH

Ashley Hinton

11/06/24

5 out of 5

Thank you so much to Carlos P

Thank you so much to Carlos P. For sticking with me patiently for nearly an hour to resolve a problem for me! I think many others would have given up but he worked hard to get my issue resolved!! Thank you Carlos!!

YC

Yolanda Coleman

11/06/24

5 out of 5

Thank you for providing efficient and…

Thank you for providing efficient and effective support in establishing my business phone service. The process was completed within 1 hour