Nutshell Reviews in June 2025: User Ratings, Pros & Cons

"Great contact databse."

What do you like best about Nutshell? It is easy to add a person or business and then to search the contact when needed. What do you dislike about Nutshell? I don't use all of the functions, but what I do I like. What problems is Nutshell solving and how is that benefiting you? Nutshell holds all of our business contacts which we pull email lists from.

"Helpful Support Team"

What do you like best about Nutshell? Easy to use, basic system with support team and training. What do you dislike about Nutshell? Sometimes clunky. Not all the functionality and sorting capacbility I would like. What problems is Nutshell solving and how is that benefiting you? Allowing me to call the USA and record calls.

"Nutshell = perfect CRM, pipeline management and email marketing platform for very small businesses"

What do you like best about Nutshell? Nutshell doesn't have all the bells and whistles of Hubspot or Salesloft, and that's the point. It is a straightforward pipeline management/ CRM that can replace most of your average VSB owner's convoluted stack, for a low price. Their customer service is quick and helpful. Having worked on much larger SaaS teams, in fact, I can confidently say that few effectively use tools outside of what Nutshell offers. Integrations with Slack, PandaDoc, and Google ...

"Perfect Fit"

What do you like best about Nutshell? Easy to start using and easy to use. Low cost. Customer support. Mobile app works well. What do you dislike about Nutshell? Does everything I need so no complaints. What problems is Nutshell solving and how is that benefiting you? Organizing sales account information. Scheduling sales activities and all communications. Integrating with email to record all emails sent in Outlook.

"Great tools!"

What do you like best about Nutshell? I enjoy the fact that I can customise so many tools. It's great for organizing contact with clients. What do you dislike about Nutshell? I have no dislikes as of now. Nutshell is a great resource. What problems is Nutshell solving and how is that benefiting you? Nutshell helps me stay organized and create better communication between partners and clients. Nutshell is helpful for logging important tasks as well!

"Great for SOHO business"

What do you like best about Nutshell? SaaS is great, easy to tell me what I need to do next and all in one, which also let's me share with a few coworkers. What do you dislike about Nutshell? I'd like to use the triggers as a basic plan What problems is Nutshell solving and how is that benefiting you? Keeps reminding me when to reach out to prospects and ultimately greater sales

"I have generally been very satisfied with my overall Nutshell experience."

What do you like best about Nutshell? Nutshell makes it very easy for me to track my interactions with customers and monitor my sales pipeline. What do you dislike about Nutshell? Maybe just the complicated nature of filtering and running reports. However, in fairness, that could be on me to spend more time trying to figure it out. What problems is Nutshell solving and how is that benefiting you? Keeping on top a very large base of customers, and providing easy methods to track my contacts ...

"Nutshell keeps me on track"

What do you like best about Nutshell? I'm able to track all my new leads and my interactions with them. The My Saved Lists feature helps me easily find the information I need. What do you dislike about Nutshell? Duplicate lead entries occur more often than I'd like. What problems is Nutshell solving and how is that benefiting you? It has helped us make sure we're contacting customers/leads consistently.

"Nutshell CRM: It's simple, powerful, and amazing"

What do you like best about Nutshell? I love how simple it is - it took no time at all to become relatively proficient. I also feel that for the price, it is probably the most cost effective solution out there. The value is 10/10 and unless an organization has some pretty high end needs, I think that the product is a good fit for the overwhelming majority of small businesses. I'm not sure if it would meet the needs of a mid size organization - but it's definitely worth evaluating. I'm ...

"Nutshell For Franchising"

What do you like best about Nutshell? The organization and automated portion of Nutshell is worth every penny. With a smaller company, having a way to automate tasks and stay organized is very useful. What do you dislike about Nutshell? I do not think this is necessarily a downside, but you need to ensure you understand each section and data section before you begin setting up a pipeline. It will allow for better insights down the line. What problems is Nutshell solving and how is that ...