Nutshell Reviews in June 2025: User Ratings, Pros & Cons

"I don't recommend"

What do you like best about Nutshell? I do like having e-mails sequences, phone calls, controlling the pipeline. What do you dislike about Nutshell? I think it has too many bugs, not good funcionality, i take too much time registering activities and i the funnel gives me misleading data. What problems is Nutshell solving and how is that benefiting you? Pipeline and management.

"An excellent, user-friendly CRM designed for small businesses and compact teams"

What do you like best about Nutshell? I like its user-friendliness and seamless data entry. It effortlessly synchronizes with email, enabling smooth tracking of lead interactions. Moreover, Nutshell's affordability is a boon for lean-budgeted small teams. What do you dislike about Nutshell? At times, finding people within the system can pose a slight challenge, potentially leading to unintentional duplications. However, Nutshell excels at identifying potential duplicate entries and ...

"User Friendly but not the most powerful or fully featured"

What do you like best about Nutshell? Fairly intuitive to use for anyone from Day 1. What do you dislike about Nutshell? Very weak on the ability to generate analytics about engagement or pipeline with values. It also changes default settings on its own every now and then. What problems is Nutshell solving and how is that benefiting you? It helps us to keep track of our pipeline, values and ongoing interactions with prospects and customers. It also helps us to manage outreach emails and ...

"Well kept with great information for Sales"

What do you like best about Nutshell? You are able to keep all your csutoemrs well organiozed, along with its opportunities and open quots What do you dislike about Nutshell? Tehre is a lot that you can do, but I dont know how to be able to do it all. What problems is Nutshell solving and how is that benefiting you? The main problem is not being able to keep everything in your head and organized

"Nutshell Delivers!"

What do you like best about Nutshell? I use Nutshell daily for my job. I do everything in Nutshell from prospecting calls to closing deals. I like that Nutshell enables our entire team to have a streamlined approach to our sales and marketing initiative in an easy-to-use system. What do you dislike about Nutshell? I've found an occasional bug in the system. However, their customer service team is phenomenal. They actually used my feedback and fixed a bug that involved merging names into an ...

"Great CRM for small and medium sized businesses"

What do you like best about Nutshell? We've been using Nutshell for many years, and I love both the simplicity and comprehensiveness. I primarily work from Gmail, but I BCC Nutshell for everything. Lead tracking and reporting is strong, and help is always available for questions. And now with Nutshell Marketing, we've been able to cancel our stand-alone emailing marketing service. What do you dislike about Nutshell? I wish the search was better. I'd love to see previews of the ...

"My experience of Nutshell"

What do you like best about Nutshell? It makes it really easy to communicate with both clients and internal stakeholders. What do you dislike about Nutshell? Sometimes I feel as if I get too many notifications and if we ever use the email feature on nutshell I am anxious whether or not it worked as there are no confirmations. What problems is Nutshell solving and how is that benefiting you? Communication between peers as well as clients. The systems make it easy to communicate without ...

"Overall would recommend"

What do you like best about Nutshell? It is easy to see the big pictures of new work happening at our company even though we are split into independent teams that dont always intersect in work. What do you dislike about Nutshell? Sometimes the search function does not always pull up the lead that I am looking for, even though the info I enter matches the lead. What problems is Nutshell solving and how is that benefiting you? Keeping track of new projects that my team is working on or new ...

"Nutshell Review"

What do you like best about Nutshell? East to navigate and the ability to filter to desired content. What do you dislike about Nutshell? Could make follow up emails more user friendly by having templates What problems is Nutshell solving and how is that benefiting you? Keeps my follow up inquires on task and allows me to see results.

"Nutshell makes everything so much easier with organization and tracking of leads."

What do you like best about Nutshell? The ease and simplicity of the information; editing and its presentation. What do you dislike about Nutshell? I can't edit email chains within a lead for a specific person. I would also like to be able to send marketing outreach as a chain within the sales flow but only single format emails are allowed. What problems is Nutshell solving and how is that benefiting you? Keeping my leads and contacts organized. Also, allows me to send mass emails with a ...