Nutshell Reviews in June 2025: User Ratings, Pros & Cons

"Streamlined and Effective CRM"

What do you like best about Nutshell? User Friendly, Excells in Sales Automation and workflow , Contact and deal Managment, & Reporting and Anaylitics. What do you dislike about Nutshell? More customization options.Marketing Emails and the bounces drive my team crazy. It only pulls the first contact. What problems is Nutshell solving and how is that benefiting you? I have no idea about new updates.

"Use of Nutshell to improve sales results"

What do you like best about Nutshell? I like the different categories of contacting customers and prospects for activities such as meetings, calling reminders, and so on. What do you dislike about Nutshell? I would like it to link with Word and MS Office easier. What problems is Nutshell solving and how is that benefiting you? It serves as excellent reminder to contact prospects and current vendors pertaining to last activity. Excellent overall tools help to generate increased income.

"Nutshell CRM System"

What do you like best about Nutshell? View of lead profile is very clean and easy to use. Each lead is assigned a number, making it easier to find in the system. There are fields to list the products the customer is interested in and add documents related to the lead. What do you dislike about Nutshell? Not sure if Nutshell is able to easily connect to other systems. Other CRM's we use have the ability to connect to our marketplaces like Amazon or eBay. Can be a little confusing to use at ...

"A CRM you can get people to use"

What do you like best about Nutshell? It's an intuitive platform with a nice interface. It's very easy to add info and make edits without a whole lot of clicks. The set-up is useful "out of the box" and doesn't require a text-savvy admin to set up tons of custom fields. What do you dislike about Nutshell? I wish it had more refined synchronization options with Microsoft products--it seems like most of your innovate mail innovations are with google workplace. I also wish it was easier to ...

"Easy to use CRM management tool"

What do you like best about Nutshell? The best thing I like about Nutshell is because it is cloud based, I am able to update activity anywhere from any device. I can easily keep track of sales pipeline and closed deals. What do you dislike about Nutshell? Not as many features as Salesforce, but way less money and much easier to use. I would like to see a few more integrations with other software as well. Such as Slack. What problems is Nutshell solving and how is that benefiting ...

"Overall good product; some things I would change"

What do you like best about Nutshell? Relatively easy to populate and easy to search; I like how I'm not required to complete fields when I don't have the information. Exporting the contacts list has been a helpful feature as I need to clean up a mess of erroneously imported contacts. What do you dislike about Nutshell? No direct phone number to contact someone when you have a problem or a question that isn't easily found in the forums and Help sections. Several hundred contacts ...

"Great start-up CRM!"

What do you like best about Nutshell? Nutshell is a great CRM for small companies who are getting started and want to get an overview of earnings and statuses. What do you dislike about Nutshell? A pipeline could make things more efficient. What problems is Nutshell solving and how is that benefiting you? Helping our team keep track of sales and new and past clients.

"Great Product to keep you organized."

What do you like best about Nutshell? I enjoy the fact that we can keep all of our contacts in one place that is easily accessible to everyone. You can edit your contacts and everyone sees the same thing accross the board. What do you dislike about Nutshell? i find it to be challenging for all of our workers to be able to add the correct tags to contacts within the system. What problems is Nutshell solving and how is that benefiting you? Nutshell has allowed us to have all of our contacts ...

"nutshell is great"

What do you like best about Nutshell? It is a platform that has helped me to improve all marketing processes, exceeding the standards that were previously held every day. We become more united as a team to easily carry out the processes, having a more focused conversation on each campaign. emails can be better designed so that they have greater attention and interest to those who are sent and that the marketing information that is in each email is successful What do you dislike about ...

"Solid CRM that has everything you need to manage clients"

What do you like best about Nutshell? Simplicity of using it and how easy it it to find things needed. It's very customizable What do you dislike about Nutshell? Some features have been removed - like click to call - and that there are still some things we have to do manually and cannot automate with placeholders in emails.. costs us lots of time. What problems is Nutshell solving and how is that benefiting you? Keeping track of who we've reached out to and where the conversation stands. ...