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9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in June 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

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Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

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Showing 21-30 out of 771

KL

Kris L

02/14/23

5 out of 5

"Reliable service"

What do you like best about Paychex Flex? Our Paychex specialist calls our office for payroll hours twice a month. Paychex accurately takes out taxes and any deductions.

GC

Gina C

02/08/23

5 out of 5

"I liked getting all my check information easily, and my retirement info too."

What do you like best about Paychex Flex? Being able to see my retirement and investments in basically real-time. What do you dislike about Paychex Flex?

V

Vanessa

02/07/23

5 out of 5

Jasmine Stout - Customer Service

I spoke to Jasmine Stout on Customer Service Chat and boy did she help me. She was professional, dealt with all my questions, and just did such an amazing job. She taught me a lot about the system and how to work it. She is such a life saver. I feel like I just graduated Paychex school!

CB

Cathy B

01/18/23

5 out of 5

"PayChex is awesome. Great software and great support!"

What do you like best about Paychex Flex? With PayChex Flex, we are able to set up our companies so that we have accurate labor for each location. The support we receive from PayChex is awesome. The HR Support is great, as is the Benefits and 401K teams!

PY

Pamela Y

01/12/23

5 out of 5

"Easy & Accurate Payroll Services"

What do you like best about Paychex Flex? The PayChex Flex system allows for easy online access to everything I need. If I am unable to figure something out, a quick e-mail to my Rep is all that is needed for quick help. My Rep has always been fantastic and helpful and always responds very fast.

PM

Patsy M

01/12/23

5 out of 5

"Professional Team Helping Our Professional Team Achieve More"

What do you like best about Paychex Flex? I like the ease of use and navigation. I know what I need when I log in and quickly know where to find it. Help offerings give insight and answers

AU

Anonymous User

01/12/23

5 out of 5

"Straightforward interface and everything at your fingertips"

What do you like best about Paychex Flex? Easy to navigate and print out PDF files. Never confusing. What do you dislike about Paychex Flex?

PY

Pamela Y

01/12/23

5 out of 5

"Easy & Accurate Payroll Services"

What do you like best about Paychex Flex? The PayChex Flex system allows for easy online access to everything I need. If I am unable to figure something out, a quick e-mail to my Rep is all that is needed for quick help. My Rep has always been fantastic and helpful and always responds very fast.

AU

Anonymous User

01/12/23

5 out of 5

"Easy to use with great customer service"

What do you like best about Paychex Flex? It's super easy to use, and in the rare cases I need help with something, there's always a payroll specialist available to take my call and walk me through it.

AU

Anonymous User

01/12/23

5 out of 5

"Easy to use with great customer service"

What do you like best about Paychex Flex? It's super easy to use, and in the rare cases I need help with something, there's always a payroll specialist available to take my call and walk me through it.