Paycom Reviews in June 2025: User Ratings, Pros & Cons

Very polished

Paycom has a very polished implementation process. Their teams are well trained and knowledgeable. They are also very thorough and will ensure all the required work is done. This service extends into the ongoing support for users. The Help Desk is also staffed with knowledgeable team members and I have rarely had to wait for help or not get a good answer to one of my questions.

Jacob Warden has been exceptionally…

Jacob Warden has been exceptionally helpful during the transition process. He has been attentive, patient and explains everything thoroughly. He explains different features that will help me and different ways for me to find information I may need

I just started with Paycom,on 11/14/22

I just started with Paycom, I like the confidence to use my fingerprint,and manage my time, Just one question,how long for your payment go to your direct deposit,for your bank account? If,I need emergency money,before the 2 weeks payment day,can I ask?

The implementation team was great to…Work with and share ideas.

The implementation team was great to work with. We built a great rapport and they worked hard to tailor Paycom to our business needs.

"Fantastic Implementation and Service Experience"

What do you like best about Paycom? 1st - the Paycom team has been attentive and helpful. They will email, call, and even Zoom with me to help explain or answer questions. They take time to understand my business needs.

"Corp. Payroll Manager"

What do you like best about Paycom? I like that the system is user-friendly and their customer service is very oriented. What do you dislike about Paycom?

I'm a newbie to an HR system like…

I'm a newbie to an HR system like Paycom. I have found it easy to use and navigate, and I feel like it gives me managerial power that I didn't have before in that everything is at my fingertips, both for me as an employee and for me as a director. And expenses are much, much easier to handle.

"The experience with Paycom has been very satisfying"

What do you like best about Paycom? Paycom has teams, so if your representative is not available to assist you are transferred to someone on that team to provide answers or help

"The Specialists at Paycom are so helpful and always answer my questions."

What do you like best about Paycom? The best part of Paycom is the people who work there. They are very helpful and want to make sure you get the information you need.

"Ease of Use"

What do you like best about Paycom? Paycom is a very robust payroll and HRIS platform. The implementation was one of the easier ever done. Excellent implementation team - friendly, helpful, know their stuff!