Paycor Reviews in June 2025: User Ratings, Pros & Cons

"Simple payroll with no support that will cost you"

What do you like best about Paycor? Not expensive, works fine unless you have a question or anything outside the routine What do you dislike about Paycor? Whenever I have a complicated payroll issue (3 party sick pay, change in local taxes, adding a new state etc.), I get misinformation and incorrect information about 1/2 the time from their support team. When I follow their instructions or ask them to do it, it often results in extra fees. They admitted in an email that they had given ...

Paycor technical support is horrible

Paycor technical support is horrible! Any problems, you have to resort to "chat' and the problems are assigned to some team which in reality is a big black hole! The sofware itself has some great features, however the lack of an assigned rep for your own account is the biggest issue when something is wrong. Technical knowledge to actually problem solve in a timely manner is non existent. Awful!

"Worst service imaginable"

What do you like best about Paycor? Absolutely NOTHING. Beyond disappointing from all aspects. What do you dislike about Paycor? All the crucial points discussed in the sales meeting that I was told Paycor could do, they cannot. I may have got a rep that was very poorly trained or they just tell you what you want to hear before you sign a contract. What problems is Paycor solving and how is that benefiting you? Unfortunately they are only creating problems for me.

"Paycor is the first HRIS our nonprofit has used"

What do you like best about Paycor? It's user-friendly, good support/knowledge center, and it has everything we need from onboarding to Benefits, and payroll for employees or contractors. Only HRIS we've used What do you dislike about Paycor? I no longer have a cushion of time between pay period ending and running payroll. Pay period ends one day and the next you have to prepare and run payroll for employees What problems is Paycor solving and how is that benefiting you? Currently a tax ...

"Quality Product, be prepared to fight for the customer service you deserve!"

What do you like best about Paycor? Paycor's platform is simple, easy to use. You are able to customize your dashboard so that you get to see the items you need on a regular basis right in front of you. What do you dislike about Paycor? Customer service can be lacking at times, service employees are not always the most helpful. After raising concerns multiple times, we were finally assigned a customer success manager who is attentive, responsive, and on top of our needs. What problems is ...

"A step in the wrong direction for a payroll system"

What do you like best about Paycor? If I had to name something it would be the timesheet log. Other than that I am not happy with Paycor. What do you dislike about Paycor? Slow platform Looks like a platform from the early 2000's Very delayed time punches Always says credentials are incorrect when they are not What problems is Paycor solving and how is that benefiting you? Clocking in and out of work Timestamps for the day

"Best Technology and Product Offering I've Seen"

What do you like best about Paycor? The technology of the platform is not only helpful and easy to use for our HR team but our employees also find the system easy to use and can access anything they need easily. What do you dislike about Paycor? The service could use some fine-tuning. Also, there are some products that we use that I wish could pull information into Perform so that we could better report from those products. What problems is Paycor solving and how is that benefiting ...

"Happy we selected Paycor"

What do you like best about Paycor? Very easy to use; saves time; employee engagement has increased; running payroll is very easy. What do you dislike about Paycor? No dedicated Account Manager but support is always helpful and timely in their responses. What problems is Paycor solving and how is that benefiting you? One stop solution for all of our HR needs

"Worst Customer Service and Support I've Ever Experienced"

What do you like best about Paycor? Payroll processing is relatively simple. Ability to see all employees across all client IDs/entities at the corp level What do you dislike about Paycor? Support is abysmal. Tickets remain open for several weeks or longer. The client has to drive tickets to completion. Support transfers you back and forth between departments because their knowledge is only in one aspect of the program. It is nearly impossible to see the status of an open ticket without ...

"Easy Peasy"

What do you like best about Paycor? The ease of use! Not only for the users themselves but also on the admin side What do you dislike about Paycor? Lack of customer service. Most of the time we feel like we are just passed from one dept to another dept when submitting a case What problems is Paycor solving and how is that benefiting you? Paycor handles the majority of our tax filing issues which is a huge help as we are NOT tax accountants