Paycor Reviews in June 2025: User Ratings, Pros & Cons

"Paycor goes above and beyond for their clients"

What do you like best about Paycor? The Paycor teams pull all resources to make the best partnership! They combine all their resources to make all your needs a success. They have all pieces of HCM. What do you dislike about Paycor? We struggle with being able to connect with specialists one on one without going through our Premium Support team but a ticket on the portal. Not email supported. What problems is Paycor solving and how is that benefiting you? The connections from Payroll to ...

"Multiple features and user friendly"

What do you like best about Paycor? Extremely user friendly and well known across the industry What do you dislike about Paycor? Customer service attention- felt like a number What problems is Paycor solving and how is that benefiting you? One stop shop for all internal HR needS

"With Paycor for 4+ Years"

What do you like best about Paycor? Benefits administration through "Benefits Advisor" and payroll are both user friendly functions for HR. We also added the dedicated customer support service and we are glad this feature was added. What do you dislike about Paycor? The reporting functionality is difficult at time. The ability to run custom reports is very time consuming and wish it was more user friendly. Additionally, hoping Paycor can add more features for state compliance and the ...

Worst customer service

Worst customer service. Good Luck getting a hold of them

"Paycor has helped us streamline our payroll process"

What do you like best about Paycor? The Time Dashboard module has helped us the most in saving time processing payroll. The website and app are easy for the employees to use. What do you dislike about Paycor? The Reporting and Recruiting modules are very clunky and hard to navigate. What problems is Paycor solving and how is that benefiting you? Paycor saves us time by providing an easy to understand platform for employees to record time, request PTO, and download their own documents.

"Excellent Platform!"

What do you like best about Paycor? Paycor makes onboarding and new hire documents easy to process! What do you dislike about Paycor? LMS system is too convoluted and confusing. Need better training What problems is Paycor solving and how is that benefiting you? Seems they are solving recruiting issues by adding smart sourcing to their platform. That will benefit in us having to do less of the heavy lifting in recuiting.

Awful support and customer service

We use this HRIS system and have to call or chat probably once a week for help or support. Their customer service team is not trained at all. There are no supervisors to oversee or help in escalated instances. Their chat people just paste from their knowledge base and on the phone you are transferred multiple times or left on hold for 30 minutes - an hour. No help. Absolutely awful.

"Easy to use to manage time clock ins and outs"

What do you like best about Paycor? The ease of access to edit and manage missed punches when clocking in and out of work. What do you dislike about Paycor? Sometimes it wont register the clock out punch and causes miss punch errors. What problems is Paycor solving and how is that benefiting you? Its easier to use than previous program. The user-friendly time and attendance interface is welcoming.

Worst customer service ever

Date of experience: April 04, 2023

"Streamlined our Payroll Process"

What do you like best about Paycor? It's easy to use and support is only a chat away What do you dislike about Paycor? The reporting can sometimes be tedious and isn't always user friendly to create. What problems is Paycor solving and how is that benefiting you? We have a complicated allocation system and Paycor simplifies that for us.