Paycor Reviews in June 2025: User Ratings, Pros & Cons

"Okay system, Terrible Customer Service and Implementation Team"

What do you like best about Paycor? It is a good system for employees. Seems stable, and I like the analytics and reporting. What do you dislike about Paycor? The customer service is terrible. The implementation process was a nightmare. We did not have one project manager, just separate contact on each section of payroll, benefits, recruiting, and time and attendance. One would be good but then have to wait on our terrible payroll contact who never gave us dates and was always behind. They ...

"Okay system, Terrible Customer Service and Implementation Team"

What do you like best about Paycor? It is a good system for employees. Seems stable, and I like the analytics and reporting. What do you dislike about Paycor? The customer service is terrible. The implementation process was a nightmare. We did not have one project manager, just separate contact on each section of payroll, benefits, recruiting, and time and attendance. One would be good but then have to wait on our terrible payroll contact who never gave us dates and was always behind. They ...

"Terrible customer service - slow response times and limited phone support"

What do you like best about Paycor? Nothing. After reviewing other payroll providers, we have found that just about every provider is better than Paycor. What do you dislike about Paycor? The response time on cases is extremely long. They now limit phone support and push everyone to emails. The customer service team often isn't very nice either. What problems is Paycor solving and how is that benefiting you? They were simply a payroll provider.

once you sign up, you are on your own!!

I cannot imagine getting worse customer service anywhere else. I hired them to do my payroll and right off the start as soon as I signed up all communication stopped. The worst salesman I've ever dealt with, Chris Crawford just wanted to sign me up and then let me suffer through one problem after another. I had reached out to him on multiple occasions with no response. Once you sign up you are on your own! They claim that they take care of everything but let me tell you it's a full-time job ...

once you sign up, you are on your own!!

I cannot imagine getting worse customer service anywhere else. I hired them to do my payroll and right off the start as soon as I signed up all communication stopped. The worst salesman I've ever dealt with, Chris Crawford just wanted to sign me up and then let me suffer through one problem after another. I had reached out to him on multiple occasions with no response. Once you sign up you are on your own! They claim that they take care of everything but let me tell you it's a full-time job ...

"Implementation was rough."

What do you like best about Paycor? Employee user friendly. Easy to run actual payroll. What do you dislike about Paycor? Customer service can be hit and miss. DO not like vacation and sick accrual view at all. What problems is Paycor solving and how is that benefiting you? Learning is organizing our trainings.

"Paycor Review"

What do you like best about Paycor? User friendly for me after playing around with it after some time. What do you dislike about Paycor? The time of getting in contact with someone and getting a solution. What problems is Paycor solving and how is that benefiting you? Paperless onboarding experience for new hires.

"My Paycor Experience"

What do you like best about Paycor? I like the flexibility of being able to use the app and the ability to customize reporting. What do you dislike about Paycor? I don't like that I can't always pull the exact data I need. We are starting to use Benefits Advisor, and the reporting feature is not as easy to use. What problems is Paycor solving and how is that benefiting you? Paycor is working the kinks out of our new Benefits Advisor module as we are preparing for Open Enrollment.

"Experience does not always meet expectations"

What do you like best about Paycor? I like the ease of the platform. I feel that I have accessed all of the features of paycor and understand them. The payroll piece is the one I use the most and it is okay. After reviewing with other vendors it looks like paycor does not have all features What do you dislike about Paycor? 1.) We used to have dedicated customer service reps that we could communicate with (via phone/email) for certain topics. Now we have to create a case and/or call in and ...

"It's okay"

What do you like best about Paycor? It's helpful to have onboarding on paycor and that the employee's have access to their profile after departing the company. What do you dislike about Paycor? The resource library is difficult to sort through and the online / phone assistance takes a long time. What problems is Paycor solving and how is that benefiting you? Completing I9's virtually and digitally, with no need to print out documents. It is helpful for audits if / when they happen.