Paycor Reviews in June 2025: User Ratings, Pros & Cons

What a joke

What a joke! Why do the have live "customer service" people on staff? They can't or won't do anything for the employee and hide behind the phrase "for security purposes, you need to contact your companies' payroll dept. or HR". WHY ARE THEY EVEN ANWSERING CALLS??? This platform is NOT user/consumer/enduser friendly and provides NO HELP for former employees of a company. There is no way to retrieve a final paystub nor a W2. How are they still in business with such BAD service? All flash and ...

What a joke

What a joke! Why do the have live "customer service" people on staff? They can't or won't do anything for the employee and hide behind the phrase "for security purposes, you need to contact your companies' payroll dept. or HR". WHY ARE THEY EVEN ANWSERING CALLS??? This platform is NOT user/consumer/enduser friendly and provides NO HELP for former employees of a company. There is no way to retrieve a final paystub nor a W2. How are they still in business with such BAD service? All flash and ...

Nickel and Dimed: My Experience with Paycor

My company stopped using Paycor in order to join a PEO that would allow us to strengthen our health benefits offerings while keeping costs low. While Paycor missed a quarterly filing or two semi-regularly, the issue was always rectified after a couple of months, and so I did not necessarily feel compelled to change payroll companies. The benefits savings were too good to pass up and so we left Paycor. Surprisingly, customer service responses were better/faster as a deactivated client. We ...

Nickel and Dimed: My Experience with Paycor

My company stopped using Paycor in order to join a PEO that would allow us to strengthen our health benefits offerings while keeping costs low. While Paycor missed a quarterly filing or two semi-regularly, the issue was always rectified after a couple of months, and so I did not necessarily feel compelled to change payroll companies. The benefits savings were too good to pass up and so we left Paycor. Surprisingly, customer service responses were better/faster as a deactivated client. We ...

"Terrible product"

What do you like best about Paycor? The color of their logo is orange and bright. What do you dislike about Paycor? Customer service is terrible. We were promised a "team" of dedicated people who understood our needs and our set up, but, that did not materialize. We call customer service, we get someone different every time, and they solve one problem only to create another. What problems is Paycor solving and how is that benefiting you? They are not solving any problems. They are only ...

Worst implementation experience ever

Worst implementation experience ever. One hand does not speak with the other. The sales person actually said :we may have bit off more than we can chew with the amount of implementations we are trying to do at one time" What?!? How is that my problem with my issue.

Paycor has the worst customer service…

Paycor has the worst customer service and support for their clients. When you actually get ahold of someone, they don't know anything. It is hard to reach employees to get support. And worse, there isn't a department or option when calling to speak with someone regarding urgent same day payroll issues. They are supposed to be a payroll processing company but it can take 24+ hours to receive a response and then you get a new person each time and basically have to start over explaining the ...

Worst implementation experience ever

Worst implementation experience ever. One hand does not speak with the other. The sales person actually said :we may have bit off more than we can chew with the amount of implementations we are trying to do at one time" What?!? How is that my problem with my issue.

Paycor has the worst customer service…

Paycor has the worst customer service and support for their clients. When you actually get ahold of someone, they don't know anything. It is hard to reach employees to get support. And worse, there isn't a department or option when calling to speak with someone regarding urgent same day payroll issues. They are supposed to be a payroll processing company but it can take 24+ hours to receive a response and then you get a new person each time and basically have to start over explaining the ...

Paycor does a legitimate effort to…

Paycor does a legitimate effort to provide upgrades and new features to add value to their platform. The user interface has gotten better over the 4 years I have been using them. The one big red flag is that their customer service is deplorable. You do not have a dedicated rep to contact so if you have a standing problem, you have to start from square one every time with a new rep. Secondly, emailing them simply goes into a black hole. Never to be responded to. I cannot remember the last ...