ProjectManager.com Reviews in June 2025: User Ratings, Pros & Cons

No way to cancel after Free Trial - they just keep charging your card for $75 per month

A few months back, I was approached by Racheal Morris - an outreach specialist at ProjectManager.com - she wanted me to review their new cloud based Project Management collaboration tool and mention them on a blog post.To do this, required I sign up for a "free trial." Unfortunately for the privilege of this "free" trial, I had to enter in a functioning credit card. There is no place on their site to cancel this "free trial." Now month three into this, they have successfully charged my ...

This ProjectManager Tools has outstanding for templates I need to bring more innovation and communicating!!

This ProjectManager Tools has great sandbox and toolkits that has helped me tremendously on my projects and using create templates needed!! I highly recommend this tool for any companies standard operations procedures toolkit.Most appreciate all you bring ProjectManager.com!!Tonia

BEWARE free trial...getting out is worse than a gym membership!

PROS & CONS What are the best aspects of this product? Easy to use and deploy. Cheaper cost of entry than the better optioins available. What aspects are problematic or could work better? 1. You don't own your data. No exit strategy. Data security. 2. Customer service is ATROCIOUS. Rude email replies, no phone service. 3. Onerous billing practices (which are clearly laid out in the fine print of their terms & conditions.) 4. Unwillingsness to let you leave. They will continue to ...

Love its design & support!

i love the design of the system; lean, simple yet robust!... and i love the immediate response of the support team and that of Marilou's...the integrity of your company has been well-felt.... in this virtual environment, integrity is the best virtue, a firm & its employees must exemplify.....

BEWARE FREE TRIAL...getting out is…

BEWARE FREE TRIAL...getting out is worse than a gym membership!PROSEasy to use and deploy. Cheaper cost of entry than the better optioins available.CONS1. You don't own your data. No exit strategy. Data security.2. Customer service is ATROCIOUS. Rude email replies, no phone service.3. Onerous billing practices (which are clearly laid out in the fine print of their terms & conditions.)4. Unwillingsness to let you leave. They will continue to bill you to the full extent of their terms...like ...

Fantastic Support!

When I needed support, the help I got was clear, easy to follow and super helpful. Their response times were also fantastic.

Not the type of subscription service I would trust.

Doesn't send you an email when your subscription renews (I'm not talking about at the end of the trial) and offers no way to cancel on their portal. You have to search via their help documents, then email them. Not the type of subscription service I would trust.

$375 USD for a product I didn't need

Signed up to the trial. Didn't need the product, but was still billed the full business plan of $US 375 for the first month. Asked for a refund and rejected. One Star.

Efficient, simple, web based task tracking tool for C-level

Simple, easy to understand for non-tech, shared and web based tool - all you need for high level running business plans. People often times mix running projects on top level with super detailed project plans you use on low level. Therefore - I consider this tool as very good for C-Suite and their strategic plans.

Signed up for a trial and I charged…

Signed up for a trial and I charged over 180 euro in three months and I did not use the service. This company does not send you a monthly statement/receipt or any notification that they are about to charge your bank account. This is not fair to the consumer. It is not possible to cancel it from your account and you require to send them an email. There is no easy way of finding how I can cancel it from my account.