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7.6

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Route For Merchants - Ecommerce Software

Route For Merchants Reviews in June 2025: User Ratings, Pros & Cons

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4

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Route For Merchants Reviews & Ratings

4

Very Good

Based on 87 ratings & 25 reviews

Rating Distribution

Excellent

(21)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 11-20 out of 25

AS

Adrian S

08/22/23

5 out of 5

"Quick and painless"

What do you like best about Route? The response time was unbelievable quick and the rep was very professional. What do you dislike about Route?

KL

Kristian L

08/22/23

5 out of 5

"great and quick resolve to delivery issues!"

What do you like best about Route? I was hesitant to choose insurance for my online order but hey it was only about $2 to insure my $100+ order. It unfortunately arrived melted and unusable. Route quickly resolved my issue and for no additional charge shipped a duplicate order within only an hour and a half of submitting my order claim! Will definitely always be insuring through them when i have the option.

AU

Anonymous User

08/22/23

5 out of 5

"Route Solved My Issue Without Hassle"

What do you like best about Route? I ordered from JLuxLabel and attached Route to my purchase. Although, the item didn't show up, after contacting route and waiting the appropriate amount of days I had a resolution with my money returned promptly.

MP

Maeghan P

08/22/23

5 out of 5

"Route is great and efficient!"

What do you like best about Route? What I like best about Route is it helps our e-commerce company with damaged or lost orders. Getting our orders to our customers in a timely fashion is key plus they help us insure they will get a product that has not been damaged in transit.

CM

CaTiffany M

08/11/23

5 out of 5

"Amazing customer service"

What do you like best about Route? Customer service was absolutely amazing! The communication was great. They made sure to take care of all of my needs and replaced my damaged product with no problem

CM

CaTiffany M

08/11/23

5 out of 5

"Amazing customer service"

What do you like best about Route? Customer service was absolutely amazing! The communication was great. They made sure to take care of all of my needs and replaced my damaged product with no problem

CT

Casey T

08/08/23

4 out of 5

"Helpful with tracking and issues"

What do you like best about Route? The app and representives were responsive and helpful with resolving my order. What do you dislike about Route?

AU

Anonymous User

08/08/23

4 out of 5

"Prompt customer service"

What do you like best about Route? Resolved issue promptly and refund was issued after 5 days What do you dislike about Route?

AU

Anonymous User

08/08/23

5 out of 5

"Reliable and Excellent Service"

What do you like best about Route? can reliably protect my goods and products as well as insure them against potential damages from transit What do you dislike about Route?

AU

Anonymous User

08/08/23

5 out of 5

"Reliable and Excellent Service"

What do you like best about Route? can reliably protect my goods and products as well as insure them against potential damages from transit What do you dislike about Route?