Shortcut Reviews in June 2025: User Ratings, Pros & Cons

"It has been pretty easy to use. One of the better story tracking tools that I have used"

What do you like best about Shortcut? easy to see where stories are in the lifecyles What do you dislike about Shortcut? It is often hard to find which iteration we are currently on. And wish there was better support for templates for creating stories What problems is Shortcut solving and how is that benefiting you? We are using shortcutsto help with our overall engineering process. And tobe more productive.

"Pragmatic tool for project management"

What do you like best about Shortcut? The feature that allows us to create custom workflows. It gives the team the proper customization that fits their development process. Ultimately, it boosts our productivity as a team to streamline the work. What do you dislike about Shortcut? UX for Safari browser is sometimes funny. I have to switch to using Chrome to ensure certain functionality works, like dragging multiple tickets from one column to another one. What problems is Shortcut solving ...

"Shortcut - Provides all of the required functionality of a good project tracking solution."

What do you like best about Shortcut? I enjoy the easy-to-use interface the most. What do you dislike about Shortcut? I would like for improvements on the UX side of things, I find it annoying that if I accidentally click on space around a project, it reverts to the dashboard. Just give me a new window for a project I pull from the queue, please. What problems is Shortcut solving and how is that benefiting you? We are using shortcut to help track workflow. Shortcut works well. We are new ...

"Great onboarding, difficult to stay organized"

What do you like best about Shortcut? The ability to customize and build streams that work best for teams is great. What do you dislike about Shortcut? The server downtime is a problem as well as some of the recent updates to user experience. What problems is Shortcut solving and how is that benefiting you? Workflow within our company is streamlined

"Shortcut - Provides all of the required functionality of a good project tracking solution."

What do you like best about Shortcut? I enjoy the easy-to-use interface the most. What do you dislike about Shortcut? I would like for improvements on the UX side of things, I find it annoying that if I accidentally click on space around a project, it reverts to the dashboard. Just give me a new window for a project I pull from the queue, please. What problems is Shortcut solving and how is that benefiting you? We are using shortcut to help track workflow. Shortcut works well. We are new ...

"Excellent & Adaptable Product!"

What do you like best about Shortcut? The ability for groups to collaborate and comment on stories and epics is incredibly valuable for my team. It helps to keep us organized, to set clear expectations and to understand how a piece of work changed as it went through the development process. What do you dislike about Shortcut? I would love the ability to create a Stories template. There are pieces of information that I want to ensure I include on every story we work on. Having a template ...

"Shortcut is good at what it does"

What do you like best about Shortcut? Stories later into epics. Defining relationships between stories What do you dislike about Shortcut? Can feel slow to update. Hard to navigate all the filters. I wish we could have better set up default required fields What problems is Shortcut solving and how is that benefiting you? Team organization. Weekly accomplishments. Task defining and tracking. Task dependencies between teams

"I love how shortcut allows to me to know exactly where i'm needed and what. my team is working on!"

What do you like best about Shortcut? I love how stories are able to be extremely concise and simple and also complex and have relationships and blockers. What do you dislike about Shortcut? I wish there was a better view to track my progress as an individual across the team. What problems is Shortcut solving and how is that benefiting you? It helps us stay organized and focused and on track.

"I brought shortcut to my current company nearly 4 years ago and still like it."

What do you like best about Shortcut? The best part of shortcut is the intuitive UI and the easy way to have everyone collaborating in backlog management. I also like the integrations, e.g. with slack. What do you dislike about Shortcut? I wouldn't say I like that it shows up closed epics or archived teams in the ticket dropdown; this is an easy point for failure. Also we rely on the api and even years after shortcut released iterations this field is still not available thru the api. We do ...

"Useful tool"

What do you like best about Shortcut? I like the template feature. This feature makes my job very easy as I have to submit many tickets for onboarding purposes. What do you dislike about Shortcut? I wish the labels were more straightforward. What problems is Shortcut solving and how is that benefiting you? I submit shortcut tickets to request bugs be fixed in the product. I also use templates to request new members be added to internal systems.